Burns Automotive Lancaster

Nick Fugh

The pickup purchased at Burns Auto has been an excellent experience.

"Value", "Kind", "Fair" and "Professional" are the words I would used to describe them. I saved the 2022 F-150 Platinum on my Saved List and Cary the sales rep reached out to my politely and was not pushing at all. The pickup had a very low mileage and has everything I was looking for except I was looking for a pearl white pickup. Cary told me that the gray color is better to hide dust on the pickup than the white color and I changed my mind and like the gray when I saw the vehicle.

I drove 3 hours to SC to test drive it and the truck ran so smoothly which really pleased me. I found out at some point that Ford dropped the massage function on some of the Platinum trim trucks due to the computer chip shortage so not all Platinum trucks in 2022 had the massage seat feature. Special thanks to Cary (sales rep), Bobby (sales manager), Derrick (detailer), and Freddy (finance manager) .

Nick from NC

Jill Belk

There has never been a kinder set of people or a faster set of individuals when it comes to getting repairs done. The buying process was actually fun with no pressure and wonderful people Matt and Trudy as well as Cleo have been amazing to work with.

Christopher Michalski

Great dealer with awesome people! I came in a little close to closing and met with Kalie, she was very professional, polite, and knowledgeable! She was able to get me in the truck I wanted in a timely manner with awesome numbers. Kalie also helped tremendously to guide me in the right direction as a long distance buyer, even came in on her day off to get me taken care of. Shout out to Laura in the finance department, it was super quick and easy as well. The burn’s family dealers will definitely be one of my first stops on the next purchase.

Burns Automotive Lancaster

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