Capistrano Volkswagen

Denise Dinges

Received excellent service from the first day I walked into this dealership!  Was greeted by friendly staff! Was recommended to shop here by my neighbor & am so thankful I came in to shop for my new car. Terry Converse very helpful excellent sales person helped me till the end when finally purchased car here!  Appreciate all the calls and info I was sent by Terry and Gary who I first spoke with before heading in.  LOVE my "new" used certified 2021 Volkswagen Atlas SE it is beautiful and fully loaded. I am enjoying all the features!  I received a car that was beyond what i was looking for met all i wanted in a car! I will definitely send friends & family here for new & used car needs. This dealer sells top quality certified used cars. I found no other dealer with cars that had this quality of used low miles and prices. Also the purchasing was easy online app and quick signing at finally purchase in and out with new car. Thank you! Also appreciate the phone calls thanking me for purchasing car here means a lot that Gary took the time to call.

Keith Corcoran

I had a positive experience primarily because my service rep, Zander, was extremely clear and communicative. He was accurate with his estimates on both cost and timing and thoughtful about my circumstances. 100% great customer care.

Cory Reisner

This was the easiest and nicest experience I have ever had buying a car.  The staff was amazing and everyone I spoke to really seemed to care that I had a good experience.  I was never bothered with unwanted phone calls after I first inquired, I live about 80 miles away and they made the buying process as easy as could be.  They even delivered the vehicle to my home.  I never leave reviews but this experience was too good not tell others about.

Andrew Kim

My experience with the service department was exceptional, largely due to the outstanding assistance provided by Zander Esterley, the service advisor. Zander's genuine warmth, reliability, and knack for putting smiles on customers' faces made every interaction a pleasure. I can confidently say that this dealership stands out for its strong leadership and efficient operation. Both the service and sales departments have consistently exceeded my expectations, and I wholeheartedly recommend their services.

Destiny Mccaddin

My experience at Volkswagen Capistrano was amazing. I called the day before with a certain car in mind to make sure it was still available and to set an appointment ( 2023 Volkswagen Jetta SE, low miles). When I arrived first thing the next morning the car was right up front and ready for me. Buddy the salesman was amazing. He had a wonderful upbeat attitude that made the experience a lot more exciting. He explained the car features in detail and when we got back from the test drive I was pretty much sold on the car. I had been preapproved by my bank but decided to give the dealership a try and see what they would offer me. I have great credit, just shy of excellent, and they were able to offer me almost half the interest rate of what my bank offered me. They also offered me an extended warranty which I refused a few times before they offered me a deal I couldn't refuse. I really feel like I walked out of that dealership with no regret and can honestly say that the price I paid for my car was extremely reasonable. It happened to be raining that day so Buddy told me to come back to get a wash and picture. I haven't made it back quite yet but I'm looking forward to it. Everyone who helped me was very kind including the salesperson, finance, and manager.

Capistrano Volkswagen

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