Capitol Cadillac Of Salem

Gerry Lewin

I have been very satisfied with my recent visit to Capitol Chevrolet receiving the perfect service which I had been used to for years now.
I have been missing a printout of a detailed  assessment of my car’s present condition - a report of any needed attention. Those reports had been valuable statements for possible planning in the past. I wish that this practice might again return.

Karen Armstrong

While the texting of updates at my service was supposed to keep me informed about my service, I was "left hanging" at the end of the day and when I called to check on my car, was told the technician had gone home and would call the next morning. I got at text at 8:30 AM to say the car was ready.  It would have been nice to be appraised of the status of the repair, even if just in the text message (that said ready by 5 PM the first day).

Michele George

Cheyenne was helpful and provided good customer service. I did want the lights in my headlights changed and was told the brightness was adequate and it was just the time of year that people can't see as well. I mentioned that no, they always seem dim no matter what time of year. I felt that was not a good answer by the tech.
I also asked to have my brakes checked and my back brakes are worse than my front brakes, but both need pads replaced. The coupon I have is for front brakes. I asked if there was also a coupon for back brakes also and was told that i could only use one coupon at a time. Also was told it is best to get front and back done at the same time. Why isn't there a coupon for both to be done together if it is recommended to do both at the same time??

Eric Beyer

In and out quickly, transmission flush in less than 2 hours, and the waiting room is comfortable. The price was also very reasonable.

Sergey Schastlivyy

Called to set up an appointment and was surprised that we didn’t have to wait long to get it in. Brought the car in for service. Happy with their service, even got my car washed. Thank you.

Capitol Cadillac Of Salem

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