carmen's automotive

John Zayas Jr

If you're looking for a shop that knows what they're doing but doesn't take advantage of you then Carmens is the shop for you. This place is a mom and pop type shop that always treats the customer great. It's a small business, it's local, and best of all the owner is very active in the business. I won't send my three vehicles anywhere else.

Jeff Kurtz

Great service! I always take the extra 20-25 min drive to go there instead of local shops as I feel they do great work!

deckdresser

These folks are honest and fast.  Tim, Jim, Joe, Carmen, all do a fantastic job.  They have worked on several of my cars over the years including my classics,  They have performed all kinds of services, top to bottom, bumper to bumper.  They have done deep diagnostics and solved a problem and caught them before they became a serious issue.  Always successful.  Done with a smile, sometimes a story, sometimes a cautionary tale.
Erica always has a friendly smile when she greets you.  She even sounds like she's smiling on the phone.

Marcia Putman

Honest and Knowledgeable mechanic went through my inspection for my car, and although it wasn't the outcome that I preferred, I certainly respect his honest opinion, and that means a lot,it's hard to find that these days, & for that I Thank You, I would recommend this place to another.

Mary Kretsch

My wife was driving home to Rochester from Brooklyn, alone, when something flew out of the bed of a rickety old pickup and shattered her windshield that left it undriveable....not only did Carmen fix the car to be picked up the next day, but he stayed past closing time to wait on the tow truck to bring my wife and her car. He helped her unload a car full of boxes (moving mother-in-law up to Rochester), waited at the shop with her until I drove the hour and a half to pick her up, and then helped us load the boxes up into my truck!!!! Above and beyond with his kindness and service!!!! Thank you Carmen!!!!

carmen's automotive

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