Carr Auto Group

Oscar Keymolen

Jonathan Rodríguez was the salesman you want to go with, he will work hard with you in order to get the car you want, I came in on July 1st to checkout a 2016 Lexus RC350 and loved it on the spot, he did everything he could to make the process as smooth and fast as possible . I’m super happy with the car thank you Jonathan

Lauri Levy

Carr goes the extra mile based on my experience over several years. Good old fashioned fair treatment from their service department. I highly recommend.

Carl Foleen

Our Forester was hit from behind by a distracted, uninsured driver from another state. The criteria for repair was three-fold. We wanted to be sure the car was repaired with genuine manufacturer parts; meet the manufacturer's highest standards for repairs (yes, they exist); and repaired at a AAA Approved repair facility. The Forester receives regular maintenance at Carr Subaru, so the decision for repair work was almost a foregone conclusion. We are extremely satisfied with the results. My only criticism would be:  Please give regular status updates regarding the repair cycle to the vehicle's owner. Phone, e-mail, or text messages should be a low impact solution to keeping the owner in the loop, relative to expected finish date/time.

Carolyn Becker

Edgar, great  customer service rep...however still waiting for my car????...41 days and car is still not ready. Been working with Edgar, a very  informative associate. Auto body damage repair can be anywhere from a week on up at this business. Depending on extent of damage, insurance company response time...availability of parts etc. I'm being very patient, however it's costing $$$ for the extended car rental????.
Went in Friday to pick up my car (was supposed to be ready Wednesday, then Friday) however according to body shop, the car won't start now????? Not sure how many more weeks this is going to take to resolve. They're having my car towed to Carr Nissan mechanic on Tuesday, delay due to weekend holiday...another 4 days ugh!!!
My 2016 vehicle had no prior issues, on the day I'm supposed to pick it up, it suddenly has transmission problems now -4 transmission codes came up (while in their custody for 5 weeks. Any light on this matter? Update soon...

UPDATED:
Recommend this dealership, EVERYTHING RESOLVED, Chris the manager did right by me!!! Thank you ????????????Was also, given loaner car. Next new car, going to CARR NISSAN. Also, the body came out good.

Carr Auto Group

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