Casey Bmw

Cali Luve

Purchased my Mercedes here 2 years ago and I love the car. The most stress and hassle free car purchase I’ve ever experienced.  The service department are efficient and wait times are reasonable and spent in a clean lobby with nice snacks and beverages. The assistant service manager Mike was very nice and helpful.  I appreciate him looking out for me.  I’m already trying to purchase my next car here????

Bobbie Atristain

The folks at Casey BMW was fantastic from the first call I made to the actual delivery of my new 2024 Z4 BMW.  Willey, Joe, and Dennis were a great team to work with on my purchase.  Dennis was able to make the numbers work and I was able to upgrade from a sDrive30i to a M40i.  This will not be my last purchase from them - they have earned a customer for life!

Chris Renew

2023 BMW X5 ;Went to pickup the car after the second time in the shop for the TPMS system showing low tire pressure even after servicing the tire. 1st trip they refreshed the programming which took a few days and no loner car available. Second trip back for the same issue they found a small nail in the tire. Ok I get it, I had the warranty and they replaced the tire. Go out and find the rim gouged and scuffed with the old adhesive from the previous weights. They tell me we can sand and paint the spots. NOPE this car has 12,000 miles on it and it didn't go in that way. Replace it and do it right is what I told him, he said the service manager will tell me no. More to come. I expect a level of professionalism that’s it. Do it right and care about what you’re doing at all levels.
Update: talked with the service manager today and he honestly understands why I was angered. They are supposed to be ordering a new rim and when this is done I will follow up again. Right direction and adjusted to 2 stars.
Update:
Still waiting and haven’t heard back from them. I would like to add however their sales team was fantastic. The service department needs to figure out what the sales department is doing right. This is the 3rd new vehicle I have purchased from the Casey Auto group. If things don’t get better quick it will be the last. On a good note I can take the car elsewhere to get serviced.

Update: things have gotten better and we are going to continue to use Casey BMW. They have redeemed themselves.

Nicholas Grant

Best place in town to look at new and pre owned cars. as a car lover there are always some really cool cars on the lot and in the show Room

Even though I didn't buy my BMW there, Casey made me feel welcome and cared-for.  Maintenance supervisor Francine, and lead mechanic Richard are top-flight folks; engaged and helpful.  So, yeah, while I didn't buy my last BMW there, your damn sure my next one will be!

Thanks for everything Casey BMW...

Casey Bmw

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