Clay Subaru

Lela Hernandez

Exceptional Service and Expertise

Exceptional Service and Expertise From the moment I stepped onto the showroom floor, I was greeted with the utmost professionalism and warmth by Ms. Jackie Duffy, an exemplary car saleswoman whose knowledge and passion for automobiles is truly unparalleled. Her insightful advice and attentive service made the daunting process of purchasing a vehicle not only effortless but also enjoyable. Ms. Duffy’s extensive knowledge of the car inventory was impressive. She provided detailed information about each model’s features, safety ratings, fuel efficiency, and more, ensuring that I had all the facts to make an informed decision. Her expertise was evident as she expertly navigated through the technical aspects of each vehicle, answering every question with confidence and clarity. What set Ms. Jackie apart was her customer-centric approach. She listened intently to my needs and preferences, guiding me to a car that fit my lifestyle and budget perfectly. There was never a moment where I felt pressured; instead, I felt supported and valued as a customer. Jackie Duffy went above and beyond to ensure that I was completely satisfied with my purchase. She took the time to explain all the paperwork, secured a great financing deal, and even followed up after the sale to ensure that everything was to my satisfaction. In conclusion, Ms. Jackie is a remarkable car saleswoman who represents the best of the industry. Her dedication to excellence, combined with her friendly demeanor and professional integrity, makes her a standout in car sales. I wholeheartedly recommend her services to anyone in the market for a new vehicle.

From the moment I stepped onto the showroom floor, I was greeted with the utmost professionalism and warmth by Ms. Jackie Duffy, an exemplary car saleswoman whose knowledge and passion for automobiles is truly unparalleled. Her insightful advice and attentive service made the daunting process of purchasing a vehicle not only effortless but also enjoyable.

Ms. Duffy’s extensive knowledge of the car inventory was impressive. She provided detailed information about each model’s features, safety ratings, fuel efficiency, and more, ensuring that I had all the facts to make an informed decision. Her expertise was evident as she expertly navigated through the technical aspects of each vehicle, answering every question with confidence and clarity.

Paula D

This is one of the most efficient dealerships I have ever been to. Paula Grimard is a joy - she is such a lovely professional. I cannot recommend Clay or Paula enough. She HUSTLED to get me my Subaru - during the holidays to boot. They got me such a great deal at a good rate, too. I’ve never gotten a car that fast and with no headache. Thank you again, Paula!!!

M Burke

When I knew that it was time for a new vehicle, I also knew that it would need to be a Subaru as I have been satisfied with their performance for many years.
My only question was, “Which dealership should I go to ? do I choose one that I have dealt with for prior purchases and service?
One that is most convenient to get to?”
I called a few dealerships inquiring about their inventory of the model I was looking for. I spoke with a few dealers by phone. I ended up visiting Clay Subaru in Norwood… I couldn’t have made a better decision!!!
Prompt and professional interactions,
no pressure, great communication.
JUST PERFECT!!  Thank you Clay Subaru.

Kati Johnsen

Abagail was perfection! She was so professional and kind and went beyond! She explained everything the service was going to do. She made us aware that our inspection was due and asked if we would like it inspected while here. I’m in the customer service business and I have to say Abagail is a real star! There aren’t too many like her anymore. Thank you Abagail for making us feel very taken care of! Anna at the cashier was great too and the gentleman at the desk was so friendly! Wow everyone goes out of their way to be kind! We’ll be back! Sincerely, Kati Johnsen

Zola McIntosh

I would like to make an update to my previous review.  Although,  my first experience was not so pleasant I did decide to give Clay Subaru another chance to make things right.  I received a call from David the Manger who was insistence on making things right,  which he did.   I was able to get into the car that I wanted in the first place and got an even better deal with how they handled the return of the vehicle I was leasing. David and Will were very helpful with making this happened.  Not sure who made what call in their end,  but all I know is I now have a beautiful new Subaru in which I am very happy. Everyone there was very nice and helpful and knew my name. I meant no harm in my first review to the entire dealership,  I only expected to be treated fairly and with respect like anyone else.

Thanks again to everyone that made it happen.

Clay Subaru

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