Cma's Colonial Nissan

Rebecca Bergum

I had a wonderful car buying experience from beginning to end. Aside from the fact that I LOVE my Nissan Kicks, I would say it was the people that made everything special. Quinton, my Sales Associate, and Scott, the Manager, were awesome. They were helpful, thoughtful, flexible, and very professional. They won my trust and I can without reservation recommend them and CMA Colonial Nissan to anyone who is in the market for a car!

Cassie Ware

The service department here is amazing. I’m not from the area and my car busted its coolant fan in the car wash down the street. Due to my daughter’s pending discharge from UVA it was crucial my car be in working order. The service department fit me in on a Friday afternoon, did the diagnostics, gave me a loaner, and my car was ready to go Saturday at noon for a Sunday discharge. Eternally grateful for the compassion, expediency and efficiency in getting my car operable again. Highly recommend!!

George Harris

Scheduled a transmission fluid exchange.  Service guy (forgot his name) had my vehicle ready early.  Very pleased with Colonial Auto service department.

Sarah M

Quinton was absolutely amazing. He made our experience smooth and hassle free! He worked very hard to get us in the vehicle we wanted and in a timely manner. Definitely looking forward to working with him again in the future. Thanks Quinton!

Will Goodrich

Andrew in the service department gave me exceptional & professional customer service. The cashier whom I don't recall her name, was polite, happy, & friendly as well. Andrew was timely, & made the usual dealer recommended maintenance suggestions per mileage & age of vehicle, which I didn't do (I go by manufacturer recommended cycles which can differ from dealer recommended cycles). He looked up my warranty, & printed out all of my Nissan NV 3500 maintenance history after I initially denied a printed copy.  He wasn't bothered that I changed my mind & he had to look it up again. He also gave me the part number to a fog light that was broken & caused a failed state inspection, & informed me that they had it in stock. I already knew about the light & the Nissan part cost before I went in. I will replace it on my own & return for the pass. He wasn't pushy or bothered. He just said ok, bring it back without an appointment & we'll have the tech sign it off. We've always had a positive experience here even though we bought our vehicle in another state. The experience at this dealer over the last 3 years is far & above so much better than the generally poor experiences we have had at 2 other brand dealers here in Charlottesville over that same time, even after they changed owners. I literally left today thinking I would & want to buy a vehicle from this shop solely based on my experience today. I don't even want a Nissan vehicle, we only bought an NV for our large family because it was the best of those big vans. Thank you for your integrity & care to your customers. It was noticed by me in a big way. Keep it up.

Cma's Colonial Nissan

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