Crossroads Chevrolet

Tara Akins

The salesman that helped us ( James ) was informative and helpful. He was actually honest about the rides, be they new or used. He didn’t try to talk us down or push us on either choice though. When it come time for the credit check he kept things upbeat and didn’t make us wait long at all,  though i won’t lie, i was a little nervous! All went well though. My only issue is that i have a 760 credit score and still had an 11% interest rate. The woman in the back said it was lower a couple years back for that credit score but for now it’s high. It’s unfortunate that the average people out here working ourselves to the grave are the ones having to suffer for all this. I guess that’s just how it is though. Up until that point though everything was really smooth and went very well and at 40 years old i left with my very first new ride with a great warranty.

Ashleigh Lester

Super quick and easy transaction! Shoped around at car lots all day and they made this painless. Got us where we needed to be with money the first go. No back and forth negotiation. Best selection too! My husband loves his truck! Super helpful and friendly staff. Great experience!

Julie Hager

The service dept helped us out tremendously today. We were on a trip and the engine light came on. After running a diagnostic test at an another dealership and auto zone we determined it was a sensor… this dealership had the part we needed and agreed to get us in despite booking into next week! David and Bridget were so nice and helpful. Highly recommend this dealership.

Tapanga Richardson

Melissa was amazing to work with she kept up with me for a month trying to find me exactly what I wanted even down to the color!!
Kyle in financing was so helpful! Proud to be part of the crossroads family!!

Smile Meade

My family and I were on our way from Indiana to The Outer Banks of North Carolina for a much-needed vacation when our Traverse broke down in Beckley, WV.  Our Situation: It was a Saturday afternoon on Memorial Weekend, 6 hours from home, 7 hours from our destination, a vehicle full of supplies and luggage for an entire week away from home, two young children,  an hour away from the nearest open car rental company, on the side of the highway.

After an hour or so, we finally got a tow to Crossroads Chevrolet.  The service department was closed, but the sales department was open.  Their General Manager, Cletis Pack, noticed us stressed out and frustrated, so he came out to check on us and see if he could help.  Someone else from sales also came out to check on us. Cletis knew we weren't there to buy a car, but he came out and offered his assistance nonetheless.  They were closing soon, but he still offered to have their security guard let us in to use the facilities if needed.  The simple act of being kind meant the world to us during an extremely stressful situation.

It's not always about selling someone something; it's about caring for people, and we felt just that - cared for.   My vehicle is currently waiting for a new transmission, but Cletis has remained in contact and kept me up to speed at each step of the service process.

Thank you Cletis and team! The Meade family wishes all the best!

Crossroads Chevrolet

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