Crutchfield Automotive

2014 NISSAN SENTRA

2012 GMC SIERRA 2500 HD EXTENDED CAB

2004 LINCOLN LS

John Ko

Have bought from Crutchfield all my life. Always wanted to visit the store after I moved to VA from CA. Was in area for a conference at UVA. Stopped by with car I installed stereo that I brought from Crutchfield, adding the all important Android Auto. Great story about founder and car in lobby..they need to restore it.  Nice service, great store layout with lots of interesting displays.

Gregory Newland

Crutchfield, the only place worth going for car audio.

Purchased a new head unit and all the gear for a 2013 car. After install I had an interesting boot situation. I dealt with Tech support and we ran a few tests, they contacted the manufacturer, and manufacturer stated “Defective Unit/Too new of a model to really know what’s up”.

I talked to tech support some more and went through my options for this unit. They offered to swap or, or change to a different model. I decided to do an exchange for a different model.

Crutchfield, made a new harness, had it in the mail that day, and I received it 2 days later. Installing the different head unit was a snap and works perfectly. I used their return label and sent back the defective unit.

Crutchfield stood by the products, had me run some tests, kept good notes so when I did call back, everyone knew the status and all tests that we did. I never waited on hold for more than 30 seconds, and everyone I dealt with was extremely knowledgeable.

The customer service was top notch. And don’t even think about not getting a Ready Harness, pay the small fee, have them do the wiring for you, they do amazing work!

Becky Allen

From my initial phone call to discuss the product that interested me to the pick-up and purchase, all the staff with whom I interacted were friendly, courteous, and knowledgeable. There was a minor glitch at check-out that was resolved quickly and easily (thank you, Julia!) Special thanks to Chance and John :)

Elizabeth Edwards

employees are always so friendly, kind and helpful... we always get our stereo, music, speaker needs with them. got a question(s) they always aim to please, help, give advice and lead you to great options they have available.

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