Cumberland Kia

Lee Grant

Although I prefer to support local businesses, it's hard to ignore a $1200+ savings with more features. They delivered to my door within 15 minutes of the scheduled time (early) and the paperwork was smooth. Definitely recommend.

Andrew Gerbsch

I recently had a fantastic experience with Cumberland Auto Group (Kia). The customer service was exceptional from start to finish. The team was professional, communicated clearly, and made the entire process smooth and stress-free. Their attention to detail and commitment to providing a top-notch experience really stood out. I would gladly do business with them again and highly recommend them (especially Billy the sales professional) to anyone looking for a seamless car-buying experience!

Annie Bonnecarrere

This was the easiest car buying experience I have ever had. From start to finish, everyone that I worked with at Kia was efficient and respectful. It was a no-pressure experience and I will highly recommend to everyone shopping for a new car at Kia. Miguel was my salesman and he knew that I had very limited amount of time to get the paperwork done. He had me in and out in 45 min. That included finance and a tutorial of all the bells and whistles of my new car. Thank you so much Miguel! I appreciate you!!

Lynne Jones

Totally pleasant buying experience.
Salesman Jon Ward was so nice, thorough, great follow ups after my initial contact. Explained offers, compared models.
Purchasing was easy as was Dusty with going over my financing. The shortest time I ever spent purchasing a car.

Todd Hepp

I am 68 and weary of car dealer baloney.  Today, I lucked into the best new car buying experience of my life. Are you tired of $5K DMA over MSRP tactics? Bait and switch? The people at Cumberland Kia (Cookeville, TN, 99 miles from my house in Knoxville) were well worth the scenic drive. Discovered them on the Internet through Google. If you like honesty, value, and heart, then this Kia dealership is the place to deal. Billy and Dusty exuded competence and trust and a lot more than that. My new 2025 Kia Carnival is in my garage tonight. Fast and efficient service. No haggling. Thanks guys. You're the best. Now, if I can just figure out all that computerized gadgetry in the cockpit of this amazing automobile. I'm laughing about all the videos I need to watch from the Kia App. My confidence in humanity was restored, from of all things, a car dealership. These are crazy times we live in. My wife felt like she'd met some old friends she hadn't seen for 20 years and picked up right from where they'd left off. Rural values. Connection. Rare. Grateful.

Cumberland Kia

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