Dave Walter, Inc.

Gary Wallace

They are probably the most trustworthy and experienced repair shop with the fastest turnaround time in Akron. They work on your car immediately and get results same day with constant updates on the service work.

The hourly rate may be 20% higher than an independent auto repair shop but considering they have BMW parts in stock and their work is more complete and efficient I think it’s worth saving the time and hassle of trying to get it done somewhere else. For example:  I will never again take my car to Autobahn after wasting thousands on needless repairs at other shops.

Alexandria is also an amazing service advisor which makes everything so much easier. She’s a great listener and makes sure your concerns are addressed by the technicians.

Robert Kollin

Outstanding and Epic.
The Service Team was able to get me in before a road trip.  They were also accommodating, when an inventor issue, required an extra day for the service to to completed.
The loaner rocked !!!

Larisa Catcott

Mario was wonderful to work with and very helpful.  Even though we decided not to purchase the certified car we test drove, I would still recommend a friend or family member to look here for a vehicle.  Mario also said he'll keep us in mind if they do get the exact car we are looking for.

john adams

Greetings, I would like to share my very positive experience with BMW of Akron as it is not often you get to check all the positive boxes in such a positive way.  Usually in the case of any business purchase always includes the following:

1. Price
2. Delivery
3. Quality

Usually sacrifices are made and you have the choice of picking only 2. In this case not only did the parts department check all 3 boxes they were also very professional and provided exemplary customer service on a sale that required additional communication and effort from the Parts Advisor.

There were several challenges beyond the typical "over the counter purchase" that required additional communication, coordination and updates to make the final purchase and delivery successful.   I was very pleased on how this purchase was executed and how professional the staff at Akron BMW was towards my .

Thank you Evan Lease!

It was a pleasure working with you and appreciate your commitment by reacting to all the challenges in a proactive and timely manor to successfully help keep this project on schedule.

Much appreciated
John Adams

Kenneth Henson

I have been coming to BMW of Akron since the day in July 2023 when I bought my 2011 535xi. I did not purchase the car here but from the first time I showed up they put my car in their system.  From day one they have kept me informed of what needed fixed on the car and what the priorities should be.
Friendly, courteous, and customer focused. Being a 12 year old car with 110k miles off lease it needed attention in lots of areas and the staff in the service department have guided me into making my wonderful 2011 535xi a safe, reliable, kick butt BMW.

Every time I go in for service I get the video show what needs attention along with an accurate quote of the cost. And when they deliver the car it is washed and looking beautiful.

The staff in the service department are terrific and really go the extra mile to take care of their customers. Call me with progress reports and let me know about any available discounts and coupons.

A couple of weeks ago I lost my wedding ring under the drivers seat somewhere and for the life me I could not find it. I call them and they said bring it in, they came out and searched until they found my ring.

I could not be happier with the care they have always taken of me and the car. Thank You BMW of Akron!

Dave Walter, Inc.

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