David Mcdavid

Lazaro Martinez

By far the most professional and transparent dealership experience I’ve ever been a part of. Nathan was extremely helpful in showing the vehicle and communicating with me throughout what usually is a stressful process. But he made it very easy and without any pressure. Rafe, made the finance experience a breeze and extremely helpful, and transparent with all of the numbers, warranty and tire coverage. Even got the chance to test drive the vehicle over night and think things through. Again no pressure whatsoever and no feeling of being rushed. I really appreciate the transparency and professionalism of everyone in this dealership. A truly smooth transaction and experience.

Brandon Cope

Ian Nguyen was the best salesman I’ve dealt with and I’ve purchased at least 6 cars before. He knew the details of the MDX and how the 2022 updates would benefit my family. There was several questions we asked and he happily provided us great feedback. He was very conscious of our time spent at the dealership which we appreciated.

Douglas Ring

This review is regarding the Purchase of a vehicle and does not consider the Service. I contacted a sales person on Friday and arrange a visit and test drive of an 2020 RDX.  Sales person was knowledgeable and helped my wife and I understand the features of the car.  We've been driving other vehicles and this one was for our daughter who had a horrible experience with Mazda.  We had dinner obligations and left the dealership that night before negotiating a specific deal in person.  Our daughter had not yet been able to test drive the car.  Later that evening the sales person texted a prelim deal which helped us to understand and research the market.  We did our homework that evening from a computer and ended up finding a great deal at another dealership.  The dealer had the color, make, model, and package of the vehicle my daughter preferred.   We let the sales person at McDavid know that she was too high on the offer and that we really just need a simple Tech package on the RDX with FWD.  She countered and offered us a deal with slightly different colors with aggressive pricing.  My daughter ended up selecting her original colors on a different package at a purchase price we felt was reasonable.  We settled on a price and preliminary purchase financing.  My single gripe was the obligation to purchase the forced dealer protection package about about ~$1099.  During the sales process this cost was represented as something besides spray covering/protecting the paint, carpet, seats, etc.  Rather than continuing to be upset about this, I dropped it after being introduced to the dealership's GM.  All in all I give the sales team a solid 5 stars for their professionalism, kindness, desire to sell us a vehicle at a price we desired, and our overall experience.   We look forward to updating this post with our Service experience as the vehicle requires it.

Mike

Carl the Service Manager was great to work with. Very patient and understanding. He took care of my car like he said he would. Called me everyday to report back until the job was done. Fixed the damage that I had on my car roof.

David Mcdavid

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