Dayl Graves, Inc.

Steve Peery

Diagnosed and repaired vehicle in much better time than either other dealerships we used for our cars.  Considerate and great customer service.

Seth Wade

We took our GMC Yukon in for an oil change and the team was great! It only took about an hour and they went the extra mile by topping off all the fluids and checked tire pressure. We’ll definitely be back in 5k miles for another servicing appointment! Thanks, team!

Andrew King

The 5-star experience first began when I called to inquire on an in-transit truck. Throughout the process I dealt with Dan and David. Given the current market for new/used vehicles, I assumed there would be a mark up. When I asked what they were selling it for, Dan's response was "I don't have that information right in front of me at the moment, but we would sell it for whatever the sticker says on the website". I asked what would be needed to put my name on it, meaning how much would they require for a deposit (expecting $500-$1,000). Dan said, "your name and phone number and we will call you when it gets in". This occurred in early March 2022 and I ended up taking delivery late May 2022. The delivery issues were no fault of Dayl Graves. When the truck finally came in, I got the phone call from David and the "negotiation" began. The sale price of the new truck matched the window sticker and I was offered a fair price for my trade. We agreed to meet on a Saturday and I made the 3 hour drive to Walla Walla. Upon arrival, I was greeted by David & Dan who showed me the truck in the shop and we did our walk through. We went inside to sign the paperwork and David had EVERYTHING pre-filled. All I had to do was sign on the dotted lines. I was at the dealership for a grand total of 1 hour. This transaction was the most efficient, painless, straightforward process I could imagine for vehicle purchase. Dan & David provided excellent communication throughout the process, offered a fair price for my trade and I couldn't be happier with the efficiency of the transaction. I would absolutely recommend Dayl Graves Inc for a new vehicle purchase.  Given the current market for new/used vehicles, buyers will have to be patient and understand that there are a lot of variables that dealerships have very little control of - like when the cars arrive at dealership lots. Thanks, Dan & David!!

Dayl Graves, Inc.

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