Diehl Kia Of Beaver

ian weiser

I recently purchased a Kia from Diehl Kia of Beaver, and I must say, it was an exceptional experience from start to finish.
From the moment I stepped onto the lot, I was greeted warmly by the staff who were attentive and knowledgeable. They listened to my preferences and budget constraints, guiding me towards the perfect vehicle without any pressure.
The selection of cars available was impressive, and the quality of their inventory was evident. I appreciated the transparency throughout the process, with no hidden fees or surprises during negotiations.
The sales team was patient and took the time to address all my questions and concerns, ensuring that I felt confident in my decision. The financing process was smooth, thanks to the efficient and professional finance department.
On top of that, the post-purchase support has been outstanding. Any follow-up inquiries or minor issues were promptly addressed, further solidifying my trust in their commitment to customer satisfaction.
Overall, I couldn't be happier with my car-buying experience at Diehl Kia of Beaver. I highly recommend them to anyone in the market for a new vehicle. Thank you to the entire team for making it such a positive and enjoyable experience.

Ryan Davis

I would like to say that I had unpleasant experiences in the past with dealerships however, this dealership is not the same!

They seem to actually really care and they give you really great customer service as well as quality with sending you updated text messages communicating with you by SMS and also sending you a detailed video of the inspection knowing that they’re not doing anything shady.

My driver seat on my 2023 Kia forte was pretty loose and after a little bit of fiddling, they completely understood what I was talking about and are taking care of it under warranty. I initially was going to get an oil change with this appointment, but my car still has a few thousand miles and I told them to not worry about it when I got there, but they accidentally did it anyways And they took care of the charge for the oil change! I was not expecting that, and I was totally willing to pay because at first I told him that I wanted it, but then changed my mind when I got to the dealership.

I just want to say thank you so far for a great customer experience and knowing that my car is in good hands. I will definitely be recommending friends and family to the dealership and get my next vehicle from the dealership as well.

Claire Manjerovic

Clear communication; friendly service; honestly straight-forward no-pressure expectations; there is no reason to go anywhere else.
I talked with 7 other dealerships before finding Zach Proya at Diehl of Beaver. He contacted dealerships in 3 different states to find me the exact car I wanted. Zach orchestrated a trade with a WV dealership before the car had even arrived to their lot. I had to offer to put money down ($500 &fully refundable)-- This place was seriously no-pressure.
We had discussed my trade- I sent the Vin and some pictures and told him how much I hoped to pay for the new car. He sent me a quote sheet that I totally agreed with. This whole thing took the span of three short phone calls and maybe 8 text messages. When Zach was out of town or had left for the day, the GM, Mike texted me back- so my experience was uninterrupted.

I went to the dealership expecting to haggle and negotiate over the value of my trade. (I've had stressful car dealer experiences before and was totally prepared for the 'ol "weeeeeell, maybe the trade is worth half of what we promised" attitude.) I kept waiting for the other shoe to drop. But, it never did. Everyone just kept being nice and not shadey.  Heck, the guy gave me a diet coke while I waited and told me they include free annual oil changes and free state inspections for life!

Thank you, Zach and Mike- your teamwork changed the way I think about car buying.

Rachal B

Absolutely the most seamless vehicle buying experience.  Mike and Nick were fantastic throughout the process of us unloading a vehicle and getting us into a beautiful Kia Sorento. I work in the insurance industry and have dealt with my fair share of dealerships when updating customer policies. I can tell you from a professional standpoint, these guys are the BEST in the business. You won't regret reaching out - they'll make you a deal and be available every step of the way throughout the process. 5/5 stars!

Alexander Bible

Brought my Mom’s car in for a recall on her 22 Sorento. Diehl did an amazing job keeping us informed. The video walkthrough of the car was awesome, the service guys are nice, and the waiting room was nice and clean! They hand-washed the car before returning it and it looks better than when it arrived. Definitely will come back!

Diehl Kia Of Beaver

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