Don Allen Service Center

CrossFit Sand and Steel Alexandria VA

Whether you have a simple tire problem or a complicated car repair Don Allen and his team always come through. They are the most reliable, consistent, and honest mechanics that we have ever known. They are thorough in their inspections and effective in their explanations and repairs. Highly recommended and appreciated. Five Stars!

randle meadows

I've only been a couple times but I've had excellent service. Don and his Staff  kept me up-to-date on what the process was to let me know about prices of materials and labor. I never felt like I was being taken advantage of. The repairs/options were explained well and Don was honest to tell me his recommendations all of which saved me hundreds of dollars and time about fixing additional issues.
My 05 CLK's new place for repairs
Thanks guys.

Plot2wst

I have never met a more accommodating and genuinely caring person like Don. I have a "christine " (80's movie must see) 1991 Mercedes 300TE 4matic that has a mind of her own and may try to love you one day and kill you another day. Don took his time looking at it and got to know the car and to this day, just the mere mention of Christine sends Don in a shiver, cold sweat, and nervous mumbling that is indecipherable.  Neighboring businesses have seen him working on Christine one very late night and just as soon as he was trying to call it a night, they heard Christine start up and corner him in the back of the shop. When asked about what happened next, (we needed a stuffed bear cause Don would not speak, )his trembling fingers were able to show us what happened via pointing.  ????????????????  On a happier note, he put a transmission mount on my S550, same day service, at a cost to write home about.

Travis Roach

Hands down the best auto service in Alexandria!  If you own a Mercedes or BMW, take it here before the dealership.  I've done business with them for years and have never once been disappointed.  They specialize in Mercedes, but they've done great work on my old E36 M3.

Just wanted to add, that I picked up a used AMG C63.  It had a very hard to diagnose electrical problem that no one could figure out apparently!  I took it to Don Allen SC and they narrowed it down to a bad computer/ECM.  They fixed it perfectly and for a reasonable cost!  They have the specialized equipment needed to program ECM's for Mercedes and the skill to troubleshoot obscure problems.

To top it off, they are just nice people to deal with.  Being able to have my car serviced here is one of the reasons I bought a Mercedes; I knew I'd be in good hands!  An A+++ local business!

Katie Rogers

If I could give unlimited stars I would. Don Allen Service Center is a gem! Ethical, honest, quick, professional are only some of the words I could use to  describe them! From Mercedes to Mini Cooper they have provided our family’s cars with quality care when needed  and told us not to worry when something didn’t need to be done. We have been using them for years and will not go any place else.

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