Driven Auto Of Oak Forest

RoseAnn Dollens Melcarek

This is an initial review. A more thorough review will come when all work is completed.
I would like to recognize the positives of this dealership.
I worked with James as my salesman and he helped me online before I ever came in to start the financing process. I fell in love with a Hyundai Veloster they had on their lot and he helped me make that possible for me.
When we came in to buy the car it had a few issues that happened that morning. The main touch screen went out. The dealership has the part on order and I will be receiving that soon. Other issues that popped up they have resolved fairly quickly and are documenting anything that has been coming forward. Some door trim had broken and flown off the first day when driving home and they immediately had me come back in and fix it.
Jim who worked with us through financing was extremely helpful and just a very nice person all around.
I needed to come in to fix a headlight within the first few days and they accommodated me quickly. I will definitely have an updated review for when the electrical issues are resolved.

Tiffany Davidson

I loved my experience. Great communication via email and text prior to visiting. I drove from Aurora and James M was great. He knew what I came for and he was pleasant to work with. I got my vehicle faster than expected. I love my new Ford Escape! Great service, definitely recommend..

Fadi Batroukh

I’ve had the pleasure to purchase a 2015 Chevy Tahoe. Absolutely great staff. Basil was top notch. Very knowledgeable. Not pushy in his behaviour and a standup guy. The team works exceptionally hard to get you the rates that you want in regards to financing your vehicle. I highly recommend this place for any car buying. Ask for Basil and Jim. They are a great team.

Emily Woods

James provided excellent customer service.  We drove 8.5 hours to look at a Tahoe and everything was just as he had promised.  He had the vehicle ready for us to drive off the lot when we arrived.  Would definitely  do business here again.

Driven Auto Of Oak Forest

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