Faulkner Cadillac Of Mechanicsburg

2023 Cadillac XT4 Luxury

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2020 Cadillac XT5 Premium Luxury AWD

2013 Cadillac XTS Luxury

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2020 Kia Sorento EX V6

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2022 Honda Odyssey Elite

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2026 Cadillac Escalade Luxury

2023 Honda Odyssey Sport

Brandon Mcdaniel

We had Koltin is our salesman. Very down to earth and honest from the jump. He met our expectations and was very helpful. Hands-down, the best dealership ever will definitely be doing business again with him. We love our Chevy equinox. It was everything we were looking for our family of four. He went up and above to make sure we got the best rates possible to meet our needs and what’s.

Shaoyi Zhang

With the help of Koltin and Doug, we purchased our 2024 Cadillac Escalade ESV at this location. I would highly recommend this particular dealership for a couple of reasons.

1. Koltin is good at his job and knows what he is dealing with. He is a great salesman who loves his job and respects his customers. He explained the vehicle specs very well and made the decision quite easy for us. After we purchased the vehicle, he kept helping us - by coming in during his off time to help us install the mats that we ordered. He even gave us a gift and drove our new vehicle into the showroom and took pictures for us. He also spent time teaching us how to use this vehicle(it is too high tech from someone who came from a 2016 BMW X6..) he taught me how to use the multimedia, how to set up account and how to use the earphones for the second row entertainment system, etc. message to the manager - this man needs a raise.

2. The dealership is highly responsive(not all of them are like this). Doug picked up our phone first time we called and he was on top of his job - from his head he can easily extract information on his inventory and even prices of the vehicles we were inquiring. We did call other locations - they all had to transfer me, or put me on hold to check for inventories. So clearly the employees at this location are highly professional and know the vehicles they are selling. (People who are prepared gets the job).

3. This location doesn’t ask above msrp. This sounds weird but it is actually a very important point. Our vehicle was one of the more popular models so most locations would ask for 2000-5000 USD above msrp. I was told by Doug that this is a family owned business and they never ask for above market prices. They even gave me a gift and some level of price reduction, which just made our experience even better.

4. These people take care of you and are highly professional. They will agree to your “weird” requests. For example I said I didn’t like the emblem color, they changed it same day. I also asked if I can hear the sound of a V8 black wing ct5 that is on display in the showroom - they knew I was not likely to buy it but still turned it on for me and explained the specs of the vehicle.

Anyways, I highly recommend this location. When you talk to the employees here you know they love their job and have confidence in the cars they are selling.

Amber Wrightstone

Erika was awesome.  She made getting our suv super easy. 10/10 would recommend.  We also got more for our trade in than expected, especially with a bad transmission.

Christopher

Katie (aka Katharina) was fantastic!! Considered selling my vehicle to several dealers, but Katie at Faulkner Cadillac was incredibly attentive, responsive, kind, and made the process seamless. I walked away pleased within an hour. She was still in training but Faulkner has a natural on their hands! Look forward to doing business there again. When you need someone in sales- ask for Katie!

Darian Falcone

Bought a vehicle from Kolton Gettle, he was world class Product Specialist. Super nice and friendly to deal with. The entire process was streamlined and smooth. Great team to deal with through the entire process including the finance team. Thanks for the great experience. Darian

Faulkner Cadillac Of Mechanicsburg

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