Fayetteville Automall

Prizila paez

Colin helped us and I’m going to be honest, if it wasn’t for him being honest and very genuine and PATIENT I wouldn’t have felt comfortable in even moving forward with the process. yeah he took some time with us and took me a while to decide but hey, you can’t pressure people either At least not everyone. He took the time to get to know us and went from there. patient! Which I love and truly appreciate Colin for that, and he’s new! he communicated very good which made me and my husband more comfortable. Not pressured. if it wasn’t for Colin I would not have purchased my 2024 K5. so again thank you Colin! I’m very happy!

Marvin Castro

Came in today to purchase a vehicle for my wife, Andrew really helped us out today not only with his professionalism, but his outgoing personality! He kept us well informed about each car we looked at, gave us a great price that we just couldn’t pass up on. Andrew was such a great person, I would definitely buy a car from him again. Thanks again Andrew!

Mando 2x

My girlfriend came by to look at some cars and we worked with Andrew! He was awesome we felt like we knew him forever. He made everything fun and relaxed. He made the whole process super simple! Come see him if you need anything come see him!

Kendra Johnson Knedler

1) Service Advisor- Meg Williams has an amazing personality that I wish I could bottle up and take with me everywhere! Not only is she friendly, but very knowledgeable about all aspects of explaining your necessary repairs. She truly goes above and beyond to make sure you and your vehicle are completely taken care of expediently.
2) Transportation Driver- Ted has the perfect personality for a pleasant and conversational transportation representative. I really enjoyed our conversations. He is full of Fayetteville knowledge and can tell you the history of Fayetteville. He is so delightful and interesting with his many years of various occupations that allowed him to accumulate so much knowledge about Fayetteville. He had me laughing because he's so laid back and funny. I'm going to make sure you get cards with your name on it too Ted!
3) Sales Representative- Lacentia B. is definitely the sales representative you want to have. She is kind and goes out of her way to answer all your questions and provides you with information you didn't even realize you needed.
4) Sales Representative- Collin was so patient and relatable. He took the time to let me look at various vehicles, explained the difference in vehicle features, and allowed me to test drive even though I wasn't sure I was going to purchase. His patience and kindness set me on the path to purchasing another vehicle.
This team provided exceptional service, which is very important to me. They deserve recognition for their work. Thank you all!

Third i

MR.MARSHALL WHATLEY CUSTOMER SERVICES WAS GREAT. I CAME THERE EXPECTING A CAR I WAS ORIGINALLY LOOKING FOR AND MR.MARSHALL WHATLEY WORKED WONDERS AN HOOKED ME UP WITH A GREAT CAR THE FITS ME WELL A SAFE CAR AT THAT. I WAS IN A RECENT ACCIDENT AND THE CAR HE SOLD ME IS VERY VERY VERY SAFE WITH STEER CONTROL BACKWARDS CAM AND IT WAS A CLEAN AFFORDABLE USED CAR. WE RELATED ON ALOT OF THINGS AS WELL. IT WAS AS THOUGH AS IF A FRIEND SOLD ME A CAR HE TREATED ME LIKE FAMILY I FELT WELCOMED THIS WAS THE BEST CAR SHOPPING EXPERIENCE I HAVE EVER HAD I CAME OUT WITH SOMETHING BETTER THAN I EXPECTED AND JUST AS AFFORDABLE. NOT TO MENTION GREAT CONDITION. S/O  TO MR.MARSHALL WHATLEY FOR MAKING IT EASY AN SMOOTH THROUGH THE DIFFICULT PROCESS OF CAR SHOPPING. I HIGHLY HIGHLY HIGH RECOMMEND YOU ASK FOR MR.MARSHALL WHATLEY AT FAYETTEVILLE AUTOMALL 10/10

Fayetteville Automall

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