Fiat Of Naperville

Eduardo Correa

I recently went in for service because unfortunately for me, the closest one and reliable I had to Chicago (Evanston - Autobarn) had to shut down last summer. Its been a pain to find a really good Fiat service center until days ago when I took my Fiat to replace engine parts. Service Ad. Jordan Coco took care of all of my concerns in a very friendly way, and seems to me this location really listens to the customer and provides good insights into what to do next with your vehicle. The whole staff are super nice as well. Hospitality is well present here

UPDATE 2022
Service continues to feel way beyond helpful and staff is a really friendly environment. Always willing to help out the customer and well knowledgeable mechanics. I own a Fiat 500X with 150K and runs just fine.

UPDATE 10/2022
Despite the new ownership, service and work quality never changed. They know how to treat guests and very knowledgeable about car issues and always willing to work with your wallet. Service advisors Bart and Micah are always on top and the pro mechanic Jonathan who mostly works on my car does a great job every time I go there among other mechanic I know of. Current mileage 166K.

UPDATE 07/21/2023
Advisor Bart and Technician Johnathan helped me fixed my bearing and rear brakes. As usual they were very professional and very good at following up with recommendations. Car got out the shop very fast.

michael dunn

Went into get a tire replacement on my Fiat 124 Spyder Abarth model. Tire would not hold air. One of three things. Nail/rim/valve stem.  Odds on favorite is a nail and to my mind that meant tire replacement. Sure enough there was a nail however the dealership stated that it could be repaired. I neither asked for a repair nor did the dealership make an attempt to go straight to tire replacement. Upon discovery if the nail they immediately quoted me the cost for repair stating this can easily be repaired resulting in an out the door cost of 50.00 versus what would surely have been north of 250.00 at the very least I am sure
So the five star review is on  the honesty and integrity of the dealership who's’ face at the time was Miss Angie who wrote up the work order and kept me posted theoughout the entire process.  Thank uiu Angie and thank you Naperville Maseratti

Henry Mook

Had my 2014 Fiat 500L looked at by the Naperville Fiat Service Dept. due to car not turning over. They found the ECU bad after doing all the tests needed. Unfortunately the ECU part was backordered for a minimum of 45 days and they did all they could  to find the part. Part was eventually found/installed and car is running great. I cant say enough about the Service Dept.and how Angie kept me updated weekly until the car was repaired. Kudos to and everyone at Naperville Fiat. Not so much for Chrysler Fiat Customer Care who still can't find the part..........Thank's Angie for all you do.

Fiat Of Naperville

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