Flow Lexus Of Greensboro

Gail robertson

Outstanding customer service and my car is fixed!! Not only was Frank my direct rep he was very professional, knowledgeable. I’ve worked in customer service my entire career and most of what our consumer base doesn’t get anymore is friendliness!! “Treat the customer like your own family” and that is exactly how Frank made me feel. Without a doubt very satisfied !!

Bernard M Lewis Sr.

The service and the treatment that I received was awesome. I love having my car service at flow and we are considering getting a second vehicle because of the treatment that we get at Flow Ronnie was our service agent and he was fantastic. He went the extra mile to even remind us about an upcoming inspection for the year. Makes you feel at home when you come and get service.

Rich Backus

Great service team, first Lexus and I needed to have them check my car.  They are really helpful and took time to research the issue.  They were through, they gave me a loner car, and I picked up my car and they even topped off the gasoline!  Wow!  Kudos to Chris Hess and the entire service team.  Highly recommended.

Demetria Brown

I called and made an appointment for Tuesday at 8:45 to have my rim repaired. When I arrived they didn’t have me on the schedule and then they told me it would take a couple of hours. When I called I asked if I needed to wait on it or would it be a while. They told me to wait. Upon arrival they said it would be 3-4 hours. The rims look amazing but the customer service needs to all get on the same page.

Melinda Ellis

I received a call that my second key fob was in and the dealership wanted to make sure I got it but also given the fact that I live 2 hours away, they informed me since my first 10,000 mile service was coming up, they provide a service to have someone come pick my car up while I was at work and leave me a loaner and take my car to be serviced. They updated me and sent me a video of my car and what they did while it was there. They brought my car back to my job the very next day. It was such a convenient service free of charge offered as a bought my Lexus brand new from them. The gentleman who picked my car up and brought it back was so nice! It was excellent customer service! My car was brought back to me nice and clean because they also washed it. I was so impressed with their excellent customer service, I’ve never had anything like it especially living 2 hours away (flow Lexus is my closest Lexus dealership). This was top notch convenient customer service - I really appreciated it!

Flow Lexus Of Greensboro

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