Flow Lexus Of Winston-salem

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Bruce Fisher

The team at Flow Lexus in Winston-Salem is excellent! Our initial contact was with Moe H and he was very able to verify what vehicles were in current inventory at both Flow Lexus locations. Jay H. Our salesman at the Winston-Salem location was professional, knowledgeable and courteous. We told him what model Lexus we were looking for and he showed us what was available, explained the differences between the vehicles available and arranged a test drive. The price negotiation was smooth and non adversarial, unlike my experiences at other dealers. Final purchase process was very pleasant, from valuing our trade to my wife driving away in her new IS300.

Very pleased with the buying experience with Flow Lexus

Venus Strong-Smith

I recently purchased my first Lexus, a 2024 RX350h, and I absolutely adore every aspect of it. I had my heart set on the new Copper Crest exterior color paired with the hazel interior, and to my delight, Eddie made it happen. Eddie's professionalism made the purchasing process efficient and hassle-free, despite us conducting everything over the phone. Although I'm sure spending time at the dealership would have been enjoyable, Eddie ensured that convenience was paramount.

Upon arrival, I was greeted with my vehicle adorned with a beautiful red bow—a thoughtful touch that made the experience even more special. Eddie took the time to meticulously walk me through every feature the vehicle had to offer, leaving no stone unturned. He even assisted me with installing the accompanying app, which has proven to be incredibly useful. Being able to control various functions of the car through my phone, such as warming it up or locking/unlocking doors, has been a game-changer.

The Lexus RX350h is undoubtedly a tech-savvy marvel, boasting amenities like charging ports, seamless integration with Apple CarPlay, and sensor headlights that enhance safety and convenience. And as a parent of tall teenage boys, I greatly appreciate the ample space the vehicle provides—it truly accommodates our needs effortlessly. Every feature, every detail, is worth every penny invested in this remarkable vehicle. Thank you Eddie and Flow Lexus of Winston-Salem!

Kyle Zimmerman

Another great experience with Flow Lexus Winston-Salem. Third purchase with Eddie Dooley and Scott Hunter. Everything is white glove service, personalized attention to what I’m seeking in an automobile and a no-pressure environment. When you’re buying a car, the experience at Flow Lexus is the gold standard. Even better, I’ve continued to get exceptional trade-in value for my cars. Excited for what the future holds with my new RX500h.

Jerod Harbor

I recently took my Lexus in for maintenance at Flow Lexus of Winston-Salem, and I couldn’t be more pleased with the service I received. From the moment I arrived, I was greeted with professionalism and courtesy. The service team was incredibly knowledgeable and took the time to explain the maintenance process in detail.

The facility is spotless, and the waiting area is comfortable and well-equipped, making the wait pleasant and relaxing. My car was serviced promptly, and the attention to detail was evident. The technicians ensured that everything was in perfect working order, and they even went the extra mile to wash my car before returning it to me.

What stood out the most was the exceptional customer service. The staff kept me informed throughout the process and made sure all my concerns were addressed. I left feeling confident in the quality of the work performed and appreciated the transparency and professionalism of the entire team.

I highly recommend Flow Lexus of Winston-Salem for anyone in need of maintenance or service. They have certainly earned my trust and future business!

Thanks Stephen for your help from start to finish and thank the technicians for finding the water pump issue.

Dave Combs

I recently had the pleasure of experiencing top-notch service at Flow Lexus in Winston-Salem. From the moment I arrived, the team was professional and attentive. Russ Miller, in particular, went above and beyond to ensure my visit was exceptional. His attention to detail, friendly demeanor, and willingness to accommodate my needs truly set him apart. Russ kept me informed throughout the process and made sure my car was in perfect condition before I left. This level of dedication and customer care is rare, and I am incredibly grateful. Thank you, Russ, and the entire Flow Lexus team, for an outstanding experience!

Flow Lexus Of Winston-salem

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