Fort's Toyota Of Pekin

Our experience at Fort's Toyota was amazing! Dustin is an excellent sales person! He wasn't pushy at all and was very understanding of our situation. He was so nice and kind. Very professional! The vehicle we wanted was very good. Dustin made the entire transaction smooth, quick, and easy. Ray, who took care of the financial side of our purchase,  was so nice, professional, and funny. We enjoyed our experience and will definitely recommend Fort's Toyota to everyone we know.

Jamie Lane

*** update 2 - they did help her out. Thank you forts for making it right, even if it was a misunderstanding on her part about the warranty****
****update they have contacted her and offered to help a little more now. On the right road! Thank you Forts for working with her on this! Will update again once all taken care of****
My widowed step mom bought a car recently and within the 1st week after she got it the radio quit working. She immediately took it in, they told her take it to Ford, and that it's not under warranty. Ford is telling her that they should cover 30 days and Toyota is saying 15 days, but won't fix it. They then offered her 500 bucks for a 1200 fix, then when she went there and reneged the offer of the 500 and say to a customer (a widow on social security) "well I have a wife and kids to feed". Completely unprofessional and disgusting, I hope a 1200 fix is worth treating customer like that!

Yes, you offered partial and then withdrew that offer. And regardless... who talks to a customer like that? Like trying to up the hardship?

James Roecker

Dustin G was very helpful and courteous.  My wife and I really admired his professionalism and attentiveness to our needs.  I was convinced that I wanted a vehicle similar to the one I lost.  Between
my wife and Dustin, they convinced me that the change was in my best interest.  THANK YOU DUSTIN!

David

Fort’s Toyota provided fast, friendly service. They communicated well throughout the process. They provided a loaner, which was critical for me. I am very pleased with the service here and will return.

Fort's Toyota Of Pekin

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