Fulton Ford

Dan White

I was greeted when I arrived at Fulton Ford to have my Ford Super Duty serviced. I gave a short list of things I would like to have checked. The technicians went to work. Took about a 1 hour & 20 minutes to complete and be on my way. Customer service was great.

billsdaddy

I have taken my old 2005 Expedition EB in for a timing job, trans fluid change and control arms and ball joints. Scheduling was easy online, the work was completed on time and the cost was as estimated. The service advisors were pleasant to work with and the quality of the service is excellent. Currently at 232k miles and still going strong.

Janae Castell

We were a little apprehensive about trying to buy a car long-distance as we've had several dealerships try bait and switch schemes... "All of the sudden, coincidentally, someone just bought the great-deal-of-a-car out from under you while you were driving an hour and a half here. ...But since you've already made the drive!" (& of course the car stays in their online inventory for another 2 months....) ????
Fortunately, we weren't wrong to put our trust in Drake and in Fulton. They were patient with us trying to make the deal work from hundreds of miles away.  We hired a local mechanic to check the car out for us before we made the drive, and Drake was accommodating and helpful.  We were kind of a complicated client to deal with, but it didn't seem to phase him. We agreed to an out-the-door price and scheduled a time to see it for ourselves and complete the purchase.  The finance person was out sick that week, but someone else stepped in to help.  It is clear the people at Fulton work well together.  They didn't pressure us to buy extras. They were upfront and honest at every step.  We didn't find the car, the price, the contract, the financing, or anything else to be anything other than what had been promised to us beforehand. No surprises or disappointments throughout the whole process, which has not always been our experience buying used cars. Due to some complexities with our out-of-state tag, we ended up over-paying the tag/tax.  They found the mistake and sent us a refund.  Some places might have pocketed it or made us fight for the difference, but we didn't even have to find it and ask.  I would definitely consider making the trip to Fulton to buy another car in the future!

Fulton Ford

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