Gene Messer Ford Of Lubbock

Diahann James

We were cautiously approached by Sales Agent Steven Zionts with a warm smile and a very pleasant disposition our first time at Gene Messer Ford.  We didn't feel pressured and he followed our lead in terms of pace.  The pace was quite relaxed and at times we were convinced he was a friend at our dinner table discussing Vehicles (nice touch).  Nonetheless, the speed, care and attention to details that the Finance Team took is remarkable.  Overall,  a most professional, timely and engaging experience was had at Gene Messer Ford and it will be our choice of Dealership should we need another vehicle.

Luis Gonzalez

Emily Paz since day one that I walked into the dealership has been the best car salesperson!! Explaining my negative equity situation to her and her helping me out get the best vehicle option was the best experience I’ve ever had in a dealership! She was not pushing to sale only one vehicle to me but called and checked up on me a couple times to offer different options! She listened to everything I asked for like not to run my credit but give me ideas and options! This girl deserves a raise, as her vehicle sales will show it! I’ll recommend all my friends and family to see her for a new vehicle! As of this minute I am enjoying and loving my 2023 Ford F-150 Lariat!

Aganetha Mueller

I highly recommend Gene Messer Ford when considering the purchase of a new vehicle. Our sales professional, Morgan, was helpful and knowledgeable, answering every question we had during the ordering and purchasing process. He ensured our experience was positive - remembering details of conversations 10 months after they happened. This type of interaction is rare in today's world. Our finance manager, Derek, had the same level of excellent customer service. Even though we came in quite late, there was pressure to rush through the process. From ordering to pick-up and financing, we felt Gene Messer associates were there to serve.

Dawn Wheeler

First of all, a big shout out to Oscar Tristan for making it happen and helping me get the car I wanted! The process was smooth and easy. I would highly recommend Gene Messer Ford if you are purchasing a new or used vehicle. Ask for Oscar and you can sit back and relax while he works his magic. I am truly grateful for everything he did to help me out!

Gene Messer Ford Of Lubbock

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