Genesis Of Gaithersburg

Ray Crotts

First time customer receiving service on my Genesis G70.  Matt was fantastic at the counter explaining everything in great detail.  It's rare to have such courteous service these days.  I also received a video from the technician explaining my service in detail.  That was a first for me.  I had an excellent experience.
Update: When back for warranty service and once again Matt provided top-notched service.

Susie Mooney

Farshad was knowledgeable,  patient and accommodating to my availability. And Tony Scardelletti, the manager,  really worked with me to get the Genesis trim I wanted. Awesome customer service.

Jacob Williams

The Genesis service advisor, Matt, was outstanding. He was quick, friendly, and efficient. He went out of his way to take care of me. Even though this genesis service station is an hour from my house, I will be using it for all my vehicular needs.

I went to have recall work done and get new tires.  The recall work took some time but I got a nice loaner vehicle and the work was done properly.  The tires were also installed properly since they are sport sizes and in the past when I have gotten tires elsewhere they did not rotate the tires properly.

Samar Saxena

I dropped off my Genesis GV70 for a recall appointment for a faulty fuel pump. Matt Mills at the service center once again offered superlative service. He promptly offered a loaner (Electric Genesis) till the time the car was in the shop. He also offered a complimentary oil change. The loaner was with me for a week. I loved driving the electric Genesis. Would love to buy one. On my return to the shop, I found my car was very well taken care of. The issue was fixed and the car was thoroughly checked for any other issues. The car was not only washed but DETAILED. It's shining like new! I am very impressed by the outstanding service provided by Matt Mills. ?????

Genesis Of Gaithersburg

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