Gengras Volvo

Devonne

I purchased my used BMW M235i from East Hartford Volvo in Feb 2023. The process was very smooth and was able to come to an agreement that we all were happy with. Till this day the car is still running perfectly and I have no complaints. William Damberg was my salesman and made everything so easy and wasn't pushy at all. Side Note: My birthday is Jan 6th and he even emailed and personally called me to wish me a early birthday. I am in the car industry myself and small things like this is what counts the most. Overall a great and professional experience with East Hartford Volvo Sales Dept!!

regina bozzuto

I purchased a certified used Volvo from Gengras East Hartford and was fortunate enough to have Jola as my sales representative who treated me with such respect, dignity and kindness throughout the whole process. The whole staff was great and made the experience so awesome for me and I LOVE MY CAR! The dealership was a whole other level of professionalism and customer service.

Lori Whritenour

I was in need for a new car unexpectedly after an accident and did a lot of research before heading out to purchase a used vehicle. I was looking at 2021 Mercedes, BMW and Volvo, but was undecided between a sedan and SUV.  After looking at Mercedes, and having an underwhelming shopping experience at local BMW dealership, I walked into Gengras Volvo in East Hartford and immediately felt welcomed and appreciated. My son and I were offered beverages and snacks while we waited briefly for a sales person, just a nice touch. As soon as I met Julian Crespo I could tell he was going to help me find the right vehicle for me. Unlike BMW where I felt the sales person could care less about helping me through the shopping experience, Julian was attentive, patient, caring, genuinely interested, and spent a lot of time showing us several cars that met my requirements and price and helping me decide between sedan and SUV. We test drove two vehicles and he would have test driven as many as I wanted.

I decided on a XC60 T5 Momentum and Julian walked me through every step of the buying process, with great details and frequent communication and guidance. 24 hours later, I was back to pick up my car and received the same level of service and accommodation that I experienced on Friday. The whole signing experience was pleasant, efficient and no surprises. It was all said and done in about 45 minutes including the detailed walk through of the vehicle and setting up the Volvo app with Julian.

At this point, I am extremely happy with Gengras Volvo and highly recommend asking for Julian Crespo as your sales person.

Eric G

I returned to Gengras Volvo for a 2nd transaction last month. I had been working with Rob Horton for several months on information gathering as I approached the end of my S60 Lease. He provided me with with every option possible and worked around my needs.  Not once was he or any other Gengras employee pushing me towards making the decision in purchasing my S60.  They made sure to help make sure I made the right decision for what I needed.  I have been very satisfied with the service since my first transaction from both the Sales Dept and the Service dept.  This latest experience was just as good and very easy to navigate through.  I get approached quite a bit from strangers who like my car and I usually tell them to go talk to the team at Gengras if they're interested in a Volvo.  Nothing but good things to say about Rob and the rest of the team.  I will likely continue to be a repeat customer because I love my car and the service is amazing at Gengras Volvo.

Audrey Samuels

My husband purchased a 2015 BMW X5  from Paul Holland! Service was great from start to finish. Before we even got to the dealership my husband had called inquiring about the BMW and a Jeep he was interested in. Thank you to Tanya and Tracy for following up with phone calls to keep us updated on cars that were available.  When we got there we met Paul Holland. Paul was great, very patient, thorough, detailed and soft spoken through our entire process. The whole team was  friendly and pleasant to be around. I loved that Thomas the business manager was very detail with explaining the charges to us. He made it all come together! I love that Paul did a follow up call to make sure my husband was enjoying his car. You don’t find a lot of people doing that. Gengras was amazing!! Great team and a great place to buy beautiful vehicles! Lovely sitting area.

Gengras Volvo

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