Hayes Chevrolet Buick Gmc Cadillac Inc

Rodger Wille

From my first contact with the dealership via phone, until completion of the sale and driving off the lot, I was treated in a fair and friendly manner.  Our Sale Associate, Matthew Armour, was incredible friendly, helpful, and knowledgeable.  He was willing to allow us to view and drive several models without any pressure.  I especially appreciated the opportunity to take test drives without the dealership forcing our sales associated to ride with us, allowing us to speak freely during the ride and contemplate the purchase.  Upon selecting the vehicle we wanted to purchase, negotiations were quick and fair, and the time it took to complete the purchase was fast and easy.  I am not a fan of the car purchasing process due to previous experiences over the years, but the entire Hayes team made this a phenomenal, and even enjoyable, process.  I look forward to making our next purchase from Matthew and Hayes in the future.  Thank you!

Tracey Young

I have had my Buick Envista now for almost 3 months and I'm loving it! Although, this car was super difficult to find because of the demand of the car--nothing to do with Hayes Buick,but its panning out to be worth the wait. I bought this vehicle from one the best, honest ,and delightful sales associate by the name of Josh.  Josh was very patient with me throughout the entire process, and he wasn't one of those pushy, rude salesman. In addition, I had another great experience with the service manager at Hayes, and he was also great. I guess the biggest take away with my experience is that I felt like Hayes Buick really cared about me, and that means so much because my experiences with many of the dealerships in my home state was very disappointing. Thank you Josh and Hayes Buick for an awesome experience!
Tracey

Butch Smith

My Sierra had a recall and I was also having some issues with the radio/infotainment system.  AJ took care of everything and called to let me know my truck was ready.  He also took time to help me add my phone contacts to my truck.

chris solomon

Hayes Chevrolet Buick GMC of Baldwin was a breath of fresh air when it comes to car dealerships.. Andrew our salesperson was a pleasure to work with. The whole team made our car purchase simple and haggle free.. If I was to purchase another car it Hayes will be my first choice in the metro area

Darion Lawrence

My experience has always been great at Hayes. I did want all wiper blades (front and back) replaced during my January 24 appointment. The front blades were not in stock but I went ahead and paid and was going to pick them up in a few days. I went back up there a couple of weeks later and still no blades. The guy at parts counter supposedly ordered them again, so when I went up there for my next service, April 24 I was expecting them. But somehow I didn’t get them again. After this I just got a refund. I mean it’s only wiper blades and I can get those anywhere. I was just trying to give Hayes that extra business. But no worries, things will fall thru the cracks sometimes. I will continue to use Hayes for service on the Buick.

Hayes Chevrolet Buick Gmc Cadillac Inc

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