Heritage Volkswagen Parkville

Scott Stein

Takerrah was my VW salesperson. She did a great job from the first point of contact all the way to delivery of vehicle! She made the transition easy and efficient! Thank you Takerrah !

Matthew Haines

Service consultant was able to identify and communicate the repairs needed quickly and clearly. Parts needed for the repair were ordered promptly and were delivered by the next day with a notification email. Once it was identified that an additional day was required for repairs staff were able to immediately call for their shuttle to take me to a rental car facility and then I was able to return and get items out of my vehicle. Upon completion of repairs I was notified and when I returned to pick up my car staff allowed me to turn in the rental vehicle to them since they have a relationship with that company. While unfortunate that more repairs were needed than what I originally went in for the understanding from the service consultant and quick work were noted and greatly appreciated.

Miller Tiffany

This was the most enjoyable car buying experience. No hassel. Impeccable service. Melissa was very knowledgeable. She went the extra mile to take care of all the details based on my concerns! Management was outstanding, and the finance department was very informative. I am so very glad to have been able to purchase from this dealership. I also love my brand new SUV!!! The roof is spectacular! I also love the app! I can start the vehicle from my phone.

Andrew Kimani

I recently had an exceptional service experience at Heritage Volkswagen Parkville and would like to commend Pete, the service agent, for his outstanding professionalism and dedication in getting my issue resolved. I rate my experience 5 stars and highly commend him for check on me and providing updates and excellent service. Thank you for your commitment Pete my wife is enjoying the new steering wheel with no alerts.

Jennifer De La Garza

Melissa and the entire staff we interacted with at Heritage VW were kind, efficient and professional to deal with. Our "deal" was hassle free. We drove over 4 hours to buy a car from this dealership, and I'd do it again! Thank you for making this buying experience a pleasant one ????

Heritage Volkswagen Parkville

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