Herrick's Garage

Linda Ryder

Spent over $400.00 for front brakes which included pads and rotars on 12/20/2022. Made the appointment one month prior. Last time front brakes done their dust shields scraping after job done. Had to make another trip back to resolve issue. Asked on morning of 12/20/2022 to please make sure there would be no rubbing noises when I left that morning. I paid the bill and left. Put my windows down to check for noises as I left. Heard rubbing noises again. Returned and car put back on lift. Issue resolved. Was told it wasn’t much of a noise I was complaining about. Had no noise arriving at garage and didn’t feel should have any after spending $400. Was made to feel I was a pain to deal with. I was not rude to them but was annoyed with service. Was called several hours later and asked not to return again. Was told there was nothing they could do to make me happy. Not my fault garage understaffed and overworked. I paid for a service and should be done right. Don’t blame somebody else. If you can’t hear well shouldn’t be checking car for noises. Insulting experience!

Pixie

Though I can't speak to repairs -- our car was too old to invest more money into it -- our diagnostic experience was easy and painless.

We brought it in due to our axel having rusted off.  The lady at the front desk was knowledgeable and efficient during our calls.  It's refreshing to talk to a front-desk person who is familiar with cars rather than scheduling alone.

They did not try to push us on repairs when we decided to scrap the car as it was clearly in need of more than we thought it's worth putting into it.   And they provided the name of a good scrap yard upon request, which we also had a good experience with.

Cindy Gerry

I love this place. Honest, competent, timely, communicative and comprehensive. 2001 Toyota Tacoma, fixed.

David ansen

Always taken my truck there and always will, best garage in a 100 mile radius for sure and they are very reasonably priced and get the job done quick. Always tip with a 30 racks

Herrick's Garage

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