H&k Chevrolet

Miles Newkirk

H&K was the saving grace to the headache of getting our previous vehicle totaled. Very organized and easy to work with. Thanks to Bruce and Kelly for making it all happen.

Update: had a small damage we didn't notice when we purchased the vehicle and H&K paid for the repair. Great customer service

KEVIN COONEY

I am not in the habit of doing reviews but felt compelled to in this case. I have been searching for a truck that would meet my needs for the last month and half. Little did I know that I would find the perfect truck 2 miles from my house. I dealt with Nick the sales guy who was exceptional to work with. The whole team there were great from the salesman, to the sales manager as well as the finance manager. Not once did I feel pressured into buying the vehicle nor feel rushed to get the deal done. they took their time to answer my questions and find me the best deal. I would highly recommend anyone looking for a new/used vehicle to stop in and have a chat with them.......

Nicholas Bonnett

Bought a vehicle off them from out of state without seeing it in person. It would have not happened if Logan didn't go above and beyond to make me comfortable with the purchase. He made the process very easy, helped arrange delivery and then sent all of the paperwork to my home to help me with registration in my home state. Thank you very much to everyone at H&K.

Lindsay Rooks

My review of H&K Chevrolet in New Haven, Indiana is 5 stars.  I recently purchased a used car from Tyler at H&K Chevrolet.  I drove from Indy and Tyler was very accommodating of my time.  The vehicle was in impeccable condition, and the only issue was being addressed by H&K.  Tyler was very easy to negotiate with, and made the process seamless.  My original plan was to obtain financing from my local credit union, but H&K Chevrolet almost guaranteed me a better rate with a bank they partner with.  A short time later, they were correct and I obtained financing from their bank vs driving back and forth to Indy for the check from my Credit Union.  Financing was a pleasant experience, with no pressure related to add-on packages.  The add-on’s were offered, but it was no hassle if I turned them down.  The finance department and Tyler both stayed an hour and half past closing to complete this purchase.  They were a pleasure to work with.  When it was time to leave, the one issue with the vehicle was still not working.  Tyler worked on the issues himself (Saturday No Service Technicians working), but ultimately it was determined that the vehicle manufacture would need to update some software.  H&K Chevrolet instructed me to take the vehicle to the manufacture dealership in Indy, and they would cover the repair.  Upon speaking with the repairing dealer, it was learned that the issue is a “known defect” for the model.  The cost of repair was slightly higher than any of us were expecting, but H&K Chevrolet did not question payment of the repair bill.

In my experience, this dealership has gotten the process right.  Customer Service was above excellent, Tyler and the Finance Department were great!  The sales manager was super outgoing, and did not beat me down on my offers or trade-in vehicle.  Furthermore, the vehicle I purchased is a fantastic used car, even with the known defect.  H&K paid for the defect to be remedied by the original manufacture, which again shows great customer service.  They clearly wanted me to be happy with my purchase.

Dospinoiu Cosmin

I recently purchased a VW Jetta TDI from them and I can definitely say that I am super satisfied with my purchase. Tyler Trammel is an amazing sells person, he made sure all my questions have been answered as well as he is super responsive whenever I had a question. Very professional! I definitely recommend this place! Thank you guys! ????????????

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