Ide Volkswagen Of East Rochester

Jiren Hailey

Great customer service! Haley was exceptional in making sure I felt welcomed the moment I walked through the door. I  was nervous about purchasing a new car, but the sales representative Christina was very patient and helped find me the perfect Tiguan! Great customer service will definitely be buying here from now on with all my future car purchases!

Jessica Poore

Katie was amazing to work with in ensuring my car would be safe and reliable to drive for a long trip quickly coming up. She worked with me to accommodate my work schedule. She kept me updated throughout the day and notified me of any other concerns as they came up. I really enjoyed working with her and appreciate all of her help. Noah is also friendly and helpful as always whenever we get the chance to interact with him.

Jory Osterptak

Christina was very helpful with the purchase of my CPO Golf Alltrack. She made sure to explain available extended warranties without being pushy. Worked to help me get the second set of keys when one of them was not able to be found.  Went above and beyond in helping to correct an issue with insurance. Happy to work with her!

Joan Bini

David was the ultimate professional!
He is polite, friendly and knowledgeable.  This is the 3rd vehicle I have leased iin the last 6 months (1st from this dealership)and it was by far the easiet !
He was organized and efficient and valued my time, which I appreciated.

Yari Giannillo

My entire experience was fantastic! Christina Young was amazing and listened to exactly what I was looking for and I walked out of the dealership in less than 40 with my perfect SUV. Going into another family owned dealership that I was previously working with for 12 years with 4 leases and 2 financed vehicles would easily take close to 2 hours with all the back and forth, listening to their pitches for additional services, etc. This experience was beyond smooth and like nothing else I had ever experienced.

Ide Volkswagen Of East Rochester

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