Infiniti Of Thousand Oaks

Simon Olivas

First time car buyer. I was nervous about getting ripped off by a dealership because I have heard that it can be common. Jacquelyn helped me out and made the process easy and straightforward. She gave me a single price (lower than sticker due to a promotion) and broke down all the taxes/DMV costs. I appreciated the transparency since I had visited 5 other dealerships in the area which didn’t have their prices listed in person or were shady about their costs. I am pleased with my purchase and would recommend this dealership to others.

Aarron Westmoreland

So to start I don’t have the best credit but Edwin was able to get me approved with a reasonable price and rate. Made the buying process simple and easy did not feel intimidated or like he wanted to get over on me like most salesman. No junk fees whatsoever which was a huge dealbreaker for me. Edwin also made sure to wash and detail my car aswell as giving me some gas before driving off the lot. If you come here I HIGHLY RECOMMEND you ask for Edwin!!

Scott Newbury

We have been coming to this dealership for over 13 years since the initial purchase of 2 vehicles and follow-up service ever since.  The service department is second to none. We usually work with Julio, Alba or Patty and they always take great care of you and make you feel like family. The vehicles have been awesome (we've never kept cars anywhere near this long before), but it's the service department that keeps us coming back.

Xavier Coronado

every service appointment I've had here has been amazing! They work around my work schedule and get the car done at the promised time they quote you at! car comes back just the way you left it and also cleaner then when you brought it in! highly recommend Stephanie and the gentleman working beside her! Very friendly

Paulina Yama

I made two trips to this dealership my first time going I was greeted and helped tremendously by Jaquelyn and Brandon. Their professionalism in customer service exceeds expectations. I have given a run down on the car I was interested in and although I could not leave that first day with the car I had gone for I was given the tools from Cristian on what I could do to get a better offer and actually get the car I wanted. Brandon did great on keeping us in contact and Jaquelyn was a grate help on the process and knowledge on the car I wanted. My second trip here was a success with the help of Cristian he has been beyond helpful. These three employees have made my car experience nothing but a bliss and I appreciate them tremendously. Compared to other Infiniti dealerships who have only belittled me on my budget for getting  a care I felt heard and understood at this place. Going to a dealership should not have to be stressful and this place definitely set the bar for all of them.

Infiniti Of Thousand Oaks

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