Infiniti Palm Springs

EBONI HARRIS

I went in to have my car serviced and had thee most perfect day with staff. The dealer its self is small and quaint but it did not disappoint the snacks were amazing and so was the staff Jill was the best so sweet and kind and took care of everything i needed. I had some of thee most amazing conversation with Matt he was a dream come true. Everything was 10s across the board. If you have an infinity please go see Jill and if you have a Volvo please go see Matt. Honestly any and everyone in this building is ready and willing to help you with whatever you need with smiles on their faces. ?????

Heather Gilmore

I am so grateful for Infiniti Palm Springs. I have always been treated like family. I absolutely LOVE Jill as she is so knowledgeable and truthful. She’s helpful as well. The waiting room is nice to have a snack and drink if you wait. The car wash was good. Finally, if I can’t repeat myself any further, Jill is the only person I trust 100% with my car. I just wish the cost wouldn’t be so much but I understand I’m getting quality service.

April Ramirez

Mr Dan Jessup (owner),

I cant begin to express our gratitude and wanted you to know that we rave about YOUR EMPLOYEE Jill Houska in service. We bought our Certified Infiniti in Escondido, Ca and were under the impression that we were good to go. Unfortunately after only 3 months (due to human error) that was not the case. When I called them to see what we could do to rectify the situation (Infiniti Escondido) gave me the run around and hung up on me stating "you bought the car, there's nothing we can do now".

I took my car to your location for service and the entire staff including Mr. Pippo (sales manager) was kind, welcoming, and empathetic. Miss Jill went above and beyond to help our family. She took the time to explain our warranty, explain pricing outside of warranty, she provided updates, and got me in a loner car in time to pick up my children from Daycare.

When my car was ready I explained to Miss Jill what her hard work meant to our family. Unbeknownst to her the day I dropped off my car had already been very tough! I was coming off a long nursing shift mentally and emotionally drained, I drove an hr from 29 palms to Palm Springs and I was worried I would not be back in time to pick up my children from school/daycare. Then I was told it was not safe to drive my car back. My husband is Active Duty USMC and was gone on a training so he would not be able to get my children either. We have no family near by so that also makes things hard. Miss Jill got our car in for service and got me in a loaner and it was quick enough that I was able to get my children in time.

Jill's compassion and effectiveness fully restores our faith in Infiniti as a company and in humanity.

From the Ramirez Family we are thankful for your staff, and will definitely return to purchase our next Infiniti in the very near future!!!

Henry Wong

Thank you so much for David and Robert Wynn. Robert knew what car I wanted and Robert’s personality helped me buy the car. David is good helper. Yuseli in finance good too. I want to refer people to you in the future

Edward Kabasta

I’ve had my car serviced twice at this location. Both times there was some difficulty getting the parts quickly. Each time Jill made sure I was taken care of, provided a loner vehicle, and went above and beyond to make sure I was ok. Sometimes one employee that cares can make a huge difference. Thank you Jill for once again saving the day!!

Infiniti Palm Springs

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