Jaguar Jacksonville

Masha Khatkina

I'm in love with my Jaguar as much as I'm in love with the service this company provides!
Just returned from a trip to Orlando where my white leather backseat was stained with suitcase wheels. Believe me, I would never do this to my car. Another person did it. I was very upset. When I brought the car in for cleaning, the manager assured me that they’ll take care of it and it would be fine. I left my baby at the service center. The next day I received it in perfect condition! The seat was completely cleaned and the whole car was just shining! From happiness)) I had several small scratches on the body, which were also taken care of. I can tell you that this is the best service in my experience. I want to give a special thank you to the general manager of the Jacksonville Jaguar dealership, Michael McGinnis. It is very important that the company is led by a person who truly cares about his customers. Thank you very much!
P.S. My son David takes photographs of cars for dealers. The vehicles for filming are, of course, specially prepared. But he said that he had never had to photograph such a “superbly prepared car.” But this was not special preparation )) This was the usual service that Jacksonville Jaguar provides every day ))

Scott Trott

I was very pleased with Chris and Taylor at Jacksonville Jaguar and their efforts when I purchased my new F Type.  The whole deal was handled remotely and was ready to go when I arrived.  They kept me informed every step of the way.  Beyond that, they were understanding with a delivery delay when I got sick.  I very impressed!

Anne Marie Mercurio

I went to the dealer with the idea of comparing the E Pace and the F Pace. Everyone was exceptionally helpful. I knew the E was right for my needs and we secured everything (financing, insurance, tags, etc) during my visit. The car was delivered to me the next day. Everything about the process was so easy and the staff was responsive to every one of my needs. Highly recommend! Special thanks to Taylor for being the QB of the whole process!!

Roderick Skeete

I was quite impressed by Jaguar Jacksonville’s Service Department.  The team repaired a troublesome intermittent electrical issue with my XFR.  Stephen my assigned Service Advisor patiently explained every step, responding promptly to my inquiries and keeping me up to date, the Service Specialists (mechanics) worked tirelessly, the Shop Foreman even came in on his day off.  Everyone involved demonstrated a high level of professionalism and dedication to getting the job done.   They provided a courtesy car during the busy holiday season and thoroughly tested the car multiple times to ensure that the problem would not return.

I am so grateful to this team for making a difficult situation much easier than it could have been.  I highly recommended them!

Tom Najarian

Christopher was Courteous, Respectful and answered all my questions during the purchase of my F-Pace. I couldn’t be happier or more satisfied with my experience at Jacksonville Jaguar. This is why I continue to return to your dealership and buy my Jaguars here. The total experience with your entire staff was exceptional. Well Done to all.

Jaguar Jacksonville

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