Jaguar White Plains

Tom Duci

It’s nice to be heard.
After trying to resolve a recurring issue with my F-Type I decided to try another dealer. The previous service department (just slightly north of White Plains) was unable to resolve the issue despite my bringing in the car twice only to have the issue show up for a 3rd time. At White Plains the service tech listened to the history of the car and actually made sure the issue was addressed properly. I was very pleased with her attention to my concerns and keeping me updated regarding the status of my car. Overall it was an excellent experience.

Amy Tilipko

When I brought my car in for service I was surprised about the maintenance that was preformed as the staff continued to provide  with conflicting information and status. When I went to pick up the car I spoke to Steven Glossy, the service manager, who listen to me and resolved the all the issues I had beyond my expectations. This is the place to bring your car if you wish to be treated with respect and courtesy. Excellent service.

Robert L. Fellows (Rob)

From the moment we entered this dealership, we were treated with respect and cordiality and as if we mattered. A particular shout out to Em e l i a, a rising star and to Melvin as well. All questions were answered with  much patience.  We can say that this was a welcoming experience far different from what one would ordinarily expect in buying or leasing a vehicle. We strongly believe that one is well served by leasing or buying a Jaguar or Land Rover at this dealership .Thank you  Emelia for an uplifting and meaningful experience, far from the ordinary!

Kathy Stross

My husband and I were looking for a specific Maserati. He found that car at Jaguar Land Rover, White Plains. He called to get some information on the car, and decided it was what he was looking for. He set up an appointment with Jr to see the car. The day of the appointment Jr called my husband and told him that he may want to come earlier, as there was a lot of interest in that particular car. We decided to go earlier than originally planned. Good thing that we did. After our test drive of the car while we were inspecting everything to see how it worked, someone who had been hanging around started talking to us about the car. He was also there to see, and test drive the car. Bottom line, the car was beautiful and exactly as described, and we ended up buying the car.
Our entire experience was exceptional. Jr was with another customer when we arrived, but another salesperson, I believe his name was Melvin (?), helped us in the meantime. We could not have been happier with our buying experience. The two salesmen were the PERFECT team! They were informative every step of the way, made sure that we were comfortable while we waited and even complied with some of the inspection requests from my husband. Upon completion of the sale, the car was presented to us in the glass room with a big red bow and they insisted on taking our pics with our new purchase. They also followed up with us days later to make sure that we were happy, and to let us know that they were there if we had any questions in the future. The car is everything that we hoped for, as was our experience!
The facility was absolutely beautiful, spotlessly clean and accommodating while you wait. What more could you ask for!?

Chris Burke

I've consistently enjoyed top-notch customer experiences at this dealership for years! The service, especially from David, is truly exceptional. If you're in search of honest and outstanding service, there's no need to look any further. Big shout-out to Edgar as well!

Jaguar White Plains

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