James Wood Chevrolet-cadillac

Jimmy Robinson

I contacted Tim Wilkens, the service advisor, the week of 08/12/ 2024 to schedule an appointment to have our Corvette checked to assure it was ready to make the 30th anniversary of the National Corvette Museum Caravan trip to Bowling Green Kentucky. When making a long distance road trip it is always better to have an extra set of eyes to assure everything such as oil pressure, transmission, and tires are working properly. Tim schedules for 08/19/ 2024 at 7:00AM. when arriving Tim communicated throughout the service with me, provided an exit report. I also must mention the pit crew when I arrived, Those guys and gals are most professional and polite. Thank you James Wood.

LEXGO TV

My experience with Rudy and Juan along with the whole dealership team is the best buying experience that I have ever had. Literally I purchased two cars two days apart from one another and they went above and beyond for me and my 84 year old Grandmother. I wanted it to be a spectacular experience for her since it was her first New Car EVER in her amazing 84 years of life, and the whole team rose to the occasion. They placed her ruby red 2024 Mailbu RS on the showroom floor in amazing condition and placed the largest bow on top of her vehicle. The team made sure that everything was kept secret for the ultimate surprise, she loves it and I'm very thankful to have come across a dealership that actual cares; really they took care of me and it was simple no arguing or nothing just a great experience that I look forward to for life. I'm a true car lover, purchasing one to two cars per year, and over the course of the past 5 years I visited over 80 delarships. My experience here has blown all of those other dealerships out of the water, by going above and beyond. My 2024 Corvette Stringray was a perfect color combo for my electric bicycle company to match my grandmother's as well... I cannot thank them enough on their services they have helped to change two people's lives not just a day, James Wood Of Denton along with the whole family dealership I applaud you and your services. In my opinion your business is a class act, worthy of a true 5 star ratting, and I will be referring many customers to you in the future! Check out the pictures

Keefer TX

I wanted to leave a review for Tim Wilkins and James Wood Chevy Denton. First of all, I was forced to buy my truck elsewhere as part of an insurance settlement on my 2 yr old totaled 2500 HD. I did begin my shopping at James Wood, because it’s in my old stomping grounds and I much prefer Denton over Dallas. I did have a truck picked out with Matt Taylor, and he is EXCEPTIONAL.

MY REVIEW HERE IS FOR TIM WILKINS. so , 2 weeks after delivery of my new 2024 Chevy 1500 LTZ, I caught a rock on the HWY and it cracked the windshield! After moments of depression, I called James Wood Service. And asked for Tim Wilkins. He was recommended by my almost salesman Matt Taylor. To make a long story shorter, Tim Wilkins walked me thru the depressing process. He helped me get a genuine GM windshield that was needed for the HUD and cameras. He knew I was nervous about calibration, and making sure all the high tech on the truck would function properly. I was supposed to have a new truck and I had yet to even make a payment. With the totaled truck and now this, I’m sure I was a mental pain to deal with. Tim took the vin, ordered the windshield and we forward to this week. The windshield was correct and the same as original. It just took some time to be ordered, and installed and everything works perfect! Tim Wilkins, was very patient and understanding. And put up with me while we waited on the glass. I’m a stroke survivor and I know I bugged Tim, but he never showed frustration. I’m an older Dad, and Tim clearly comes from respectful good stock. I will get all of my service from James Wood!

James Wood Chevrolet-cadillac

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