Jim Coleman Infiniti

Liban Haji

Jim Coleman Infiniti has the best service department in the DC/MD/VA area.
Experienced and helpful service agents specially Ms. Desiree. She has an outstanding customer service, extremely helpful, explains in simple terms all can understand, very pleasant and friendly. I had the best experience period.
I highly recommend everyone to use Jim Coleman Service for their vehicles needs.
Thank you. You have my business forever.

Kendall Strickler

Enrique is fantastic. I had a major service done on my car ($$$) and two days after bringing it home, it wouldn’t start. He drove out to my house TWICE to check and then replace the battery. I was only charged the cost of the battery. Now that is top notch service!

Alexis

I had the best experience from the service team. Upon entry I was warmly greeted by everyone and was attended to very quickly. My advisor was Enrique and he made my experience there seamless. He was very kind, patient and informative. His communication with breaking everything down to me 10/10. Though this location is not the closest location to me for service, I will be bringing my vehicle here for all future services simply based on the customer service received. Every service department needs an Enrique

Al Hamdi

Destinee was exceptional.  She was knowledgeable, friendly and ready to help.  Kept us up to date on the process and with a wonderful smile.  Furthermore, Mark the Service Manager was great explaining the issues and resolving them promptly.  Highly recommend.

Danah Hernandez

This is the first time that I purchased a vehicle online and not going to the dealership. I was impressed with the service. Added bonus was the vehicle being delivered to me. That was a game changer. No more spending all day in the dealership. The staff at Jim Coleman did an excellent job.

Jim Coleman Infiniti

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