John Grappone Ford

Amanda Darezzo

Yet again Grappone has blown us away by their exceptional customer service! Thanks to Toby, Angela, and Adam at Grappone Ford we were able to leave with a beautiful Bronco. Toby went above and beyond to make sure all of our needs were met and made our experience enjoyable! Yes, you read that right, we actually ENJOYED our time spent at this car dealership and we just couldn't be happier!

Mike M

Great experience from start to finish. I was interested in a 25 Explorer St that wasn’t on the lot yet. Tom who was working with me, let me know when it arrived and the day it was ready to test. Great communication.

As for the financial part of buying a vehicle, awesome and knowledgeable staff. Trade in was easy and great rates for a market with high rates.

Thanks Tom for making everything easy start to finish. It was nice to talk with someone who had an interest in cars like myself.

Larry Stenger

Purchased a new 2025 Explorer and have never had such a great car buying experience.

I am deaf, but Toby Ireland made me feel both welcomed and appreciated in the Bow dealership. He took extra care to make sure that my questions were answered comfortably, even using voice transcription mode on his phone to ensure that we were on the same page (so to speak). ????

I can give Toby and the entire sales team a 100% recommendation. When you can make an old deaf Marine happy you are definitely doing something right!

Thanks Toby!

Katie Phelps

I had a very positive experience with Grappone Ford. I was leaving for vacation and found a 2019 Ford Mustang Convertible on their website that I knew I was interested in. I didn’t have time to go test drive it prior to leaving and they worked with me to hold the vehicle with a deposit until I returned. The process from start to finish was wonderful. Special THANK YOU to John and Angela for their assistance with this purchase!

Pamela Laboe

Great sales long waits though, and I found car had the wrong drivers side merrier nit the same so that was ordered.  Calls were answered. Alit of people/staff hanging around, then I listened to loudly speaking sales next table there whole information.  Great letting me take the car on my own made the same.  So far so great sales. Toby Ireland was the Best!

John Grappone Ford

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