Ken Ganley Volkswagen North Olmsted

Sica Lynne

10/10 would recommend leasing through Ken Ganley. They went over multiple options that would fit our budget & they helped come up with the best plan. Explained everything to a T & made sure we were confident in our decision! Couldn’t asked for better service from Dan Walker (helped us out though he’s usually at VW) & sales manager Ethan Cutler. Make sure to ask for them! So excited to start this journey with our new 2025 Hyundai Santa Cruz!

I recently took my car in for service and I couldn’t be more pleased with the entire experience. From the moment I arrived, the staff was friendly, professional, and attentive. They listened to my concerns and provided clear communication about the work that needed to be done.

The service team was thorough and efficient, completing the job within the estimated time. I appreciated their transparency in discussing what was required without any unnecessary upselling. My car now runs smoothly, and I feel confident in the quality of the work performed.

Overall, it was an stress-free and positive experience. I highly recommend this dealership to anyone looking for excellent customer service and expert care for their Volkswagen. I'll definitely be returning for future services!

Tausha Johnson

I had a fantastic experience with the service department, with special thanks to the remarkable service manager, Logan. From start to finish, he displayed an impressive level of efficiency and friendliness. He quickly addressed and resolved my issue, demonstrating both expertise and a genuine commitment to customer satisfaction. It's rare to encounter such a blend of professionalism and personable service. Highly recommended!

Angela T

I recently had to take my car in for unexpected service, and I cannot say enough great things about the customer service that I received when I arrived.

I was greeted by multiple team members, and everyone was so kind and helpful. The area was clean, and the entire experience went without any difficulty and I was highly satisfied with the ease and cost of my service. My car is exceeding expectations.

I highly recommend their service department for all your cars needs, you won’t be disappointed.

Kylie Nguyen

Absolutely the best group of staff ever. Daniel Walker was my guy got me hooked up with exactly what I went in asking for. I had an interesting situation and Carlo and Darwin and Chad but especially Carlo were my saviors financing my first car . They were were so helpful and straight up. I honestly didn’t think I would walk out with a car let alone a brand new one perfect condition. They literally made what I thought wasn’t possible happen. They are truly there to help the client they didn’t get any personal gain they are just good workers doing a god job. I’ve been to multiple dealerships all week some nicer than others but they went above and beyond. 100 stars like I’m a 21 year old girl with no knowledge about cars but I’m also VERY skeptical so I can truthfully say they have a great team.

Ken Ganley Volkswagen North Olmsted

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