Ken Garff Auto Group

2025 Cadillac CT4 Premium Luxury

2024 Chevrolet Corvette Stingray

2016 Chevrolet Equinox LTZ

2021 GMC Sierra 1500 AT4

2025 Hyundai Elantra SEL Sport

2019 Hyundai Sonata Sport

2026 INFINITI QX60 LUXE

2017 Volkswagen Jetta 1.4T SE

2019 Volkswagen Passat 2.0T Wolfsburg Edition

2026 Ford Maverick LARIAT

2024 Chevrolet Suburban RST

2025 Honda Odyssey Sport-L

2024 Lincoln Corsair Reserve

2015 Nissan Altima 2.5

2026 Honda Civic Sedan 2WD Sport Touring Hybrid

2026 Honda Passport TrailSport Elite

2026 Lexus RX RX 350h Luxury

2026 Buick Enclave Avenir

2026 Buick Enclave Preferred

Bowen-King Christine

My son came in to have his oil changed and tires rotated and balanced
It took them 4-1/2 hours, a bit much, time wise
He paid, however, they broke two hub caps and messed up the balance and never rotated the tires. He tried talking to the service manager, but that got him nowhere so he ended up going somewhere else to have his truck work done. Mind you, he had to take the next day off of work To take his truck elsewhere and have the tires rebalanced and rotated which meant he had to use his PTO when this was not his fault . We ended up calling the GM at Ken Garff bountiful Utah and explained the situation to him. He was very professional and very nice and handled the situation right away. There was no arguing, no saying we were wrong. He said he would talk to the manager find out what went on and get back to me. Trent got back to me right away and said they ordered two new hubcaps today and I told him for the inconvenience of 4 1/2 hours that he should be refunded for his time and the oil change, balance and rotation. Mind you, they messed up the balance, and it made his truck shake really bad  While driving. I mentioned to Trent that for the inconvenience, it was only fair to refund everything in which Trent agreed. He is going to issue a refund for the full amount, and buy new hubcaps for the truck. It was handled, professionally, tactfully, and in a nice manner. I appreciate everything that Trent, the GM at bountiful Utah Ken Garff did And how fast it was handled.

Jasmine James

Everyone did a great job! The receptionists, were amazingly helpful & attentive. Anything I asked or brought to their attention was handled immediately. There was a communication issue on the status/completion date but I was contacted and notified from there forward. I believe it was Cody, bless her heart for she went out of her way for me. She was super helpful, and there may have been another gal, but they are rock stars and true assets to the team. The repairmen, although busy, were thorough and precise with their work. My baby looks good as new, thanks a ton all! I'd I ever need any work I will be back to see you!

Ken Garff Auto Group

Found 700 cars for Ken Garff Auto Group

Make

Mileage & Year

Price & Payment

Deal Rating

Body Type

Exterior Color

Interior Color

Fuel

Drivetrain

Features

Cylinders

Other nearby dealers