Key Chrysler Dodge Jeep Ram Of Newcastle

Squint Bickford

I always enjoy and appreciate the opportunity to work with the team at Key Newcastle. Today, Mike C and Scott helped through the process of making my purchase, and they did so with professionalism and respect. Thank you for your repeated positive experiences. I would certainly recommend them to anyone.

Wyatt Philbrook

I've been a customer of the Newcastle dealership since 2012, long before it changed ownership. I've always had great experiences there.  A few weeks ago I ran into a bit of trouble at the service department with some routine work for my 2012 RAM 1500. Let's just say for me AND the service department nothing went as we had expected that day. A two hour job turned into me staying until the shop was closed. Luke, at the service department counter did an amazing job of keeping his composure and not letting a bad situation get the best of him, despite being new to the job for only a few weeks. He also worked with the service manager and the rest of the folks in the department to make sure that I wasn't paying for  work that wasn't quoted properly and i came out of everything paying a fair price.
That's how things should work in the real world. Not every experience is a five star review and mine certainly wasn't but I am giving Luke and the folks in Service five stars for their respectful and calm approach which inspired me stay respectful and calm as well.

I'm still a customer and I'll be back for more work on my truck.

Kaitlyn Daly

We bought our first jeep with them and received phenomenal customer service. We just purchased our second one with them and they were again awesome to work with! They are kind, reasonable and a pleasure to work with. We will continue to purchase or cars from them!

Linda Ball

Many thanks to Mike, Scott and Lily for helping us come home tonight in our new Gladiator! We knew what we wanted and needed and they made it happen.  Thanks!

Amber Lavigne

I had an AMAZING experience buying my Durango from the lovely people at Key! Mike in sales was so personable and patient, and Mike in finance gave me multiple options to ensure I found what works best for me. They washed and waxed my purchase before I left the lot and offered to go over the features my purchase offered. I look forward to working with them in the future!

Key Chrysler Dodge Jeep Ram Of Newcastle

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