Knox Ford

Bethany Shake

I just purchased a vehicle with this company & they have definitely made it a great experience working with a dealership, I got a great deal on a vehicle I've wanted for years & a great deal on the vehicle I traded. The process was smooth, everything was updated with the vehicle before purchase. The person I worked with directly was Micah & he was very kind & transparent. It didn't feel like one of those dealerships that are just there to make a dollar. 10/10 would definitely recommend this dealership!

Joshua boeker

Firstly, sorry for the long review, but my experience demands nothing less.

My interactions with Nick, the Sales Manager at Knox Ford, have been exceptional, despite the distance and the fact that I haven't made a purchase yet. Through digital channels, particularly chat, Nick has demonstrated a level of dedication and commitment to helping me find the right vehicle that goes above and beyond any other dealer i have came across to date.

Navigating the complexities of purchasing a car remotely can be daunting, but Nick has made the process incredibly smooth and convenient. From the moment I engaged with him through chat, his responsiveness and eagerness to assist have been evident. Despite the lack of face-to-face interaction, Nick's friendly and professional demeanor came through clearly, making me feel valued as a customer before a purchase has even been made.

What truly stands out about Nick is his willingness to go the extra mile to ensure customer satisfaction. Whether I had questions about specific models, Trade, or financing options, or even minor details about features, Nick has always been available to provide prompt and thorough answers. His depth of knowledge about the Ford lineup, coupled with his genuine desire to help me make an informed decision, has been immensely reassuring I'm proceeding in the right direction

Despite the limitations of digital communication, Nick's dedication to providing personalized service has been evident in every interaction. He took the time to understand my preferences and requirements, offering tailored recommendations and advice that helped narrow down my options. His proactive approach to keeping me informed along with options i hadn't even considered but suit my preferences demonstrated his commitment to assisting me in finding the perfect vehicle.

Throughout our chat conversation, Nick's transparency and honesty have been unwavering. He provided clear and accurate information about pricing, incentives, and any additional fees, ensuring that there there will be no surprises along the way. His integrity and professionalism have instilled confidence in me, despite not having physically been able to meet with him face to face.

In conclusion, my experience with Nick, the Sales Manager at Knox Ford, has been exemplary, even though I haven't made a purchase yet and all interactions have been through chat. His dedication to providing outstanding digital assistance, combined with his expertise, professionalism, and commitment to customer satisfaction, have made my current car-buying process a positive and stress-free experience. If you're in the market for a new vehicle and prefer to work remotely or lucky enough to meet with him in person, I highly recommend reaching out to Nick at Knox Ford for exceptional service.

R Hamme

These folks just plain care and listen to their customers needs and desires and find creative ways to get things done above expectations and below other dealers prices. Clear and fair, they deserve some of your time so that you can discover this is a place you can trust.

Knox Ford

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