Kramer Subaru

Jayme Conners

Very awesome. Answered any questions I had over text and prompt replys as well. Sent photos and spoke with before driving the Bismarck to look. They said they would even deliver the car to me! But I went and test drove it. Walked me through most of what it had for options. Got me approved for a fantastic rate and financed.

Thank you Payton and Tom.

Tom Ross

Major warranty repair burning oil.
Everyone in the service department was very professional especially our service manager, Michael and down to the girls that handle your call. Thank you Pam and ladies.
Subaru of Mandan excellent!

DAKOTA WAGNER

I am absolutely thrilled to share my exceptional experience with Brandon Schafer at Mandan Subaru. From the moment I walked into the dealership, Brandon's warm and welcoming demeanor put me at ease. His dedication to ensuring a personalized experience was evident right from the start.

What truly stood out was Brandon's remarkable communication skills. He took the time to listen attentively to my needs, preferences, and concerns. It was clear that his primary focus was to understand exactly what I was looking for in a vehicle. Brandon patiently answered all of my questions and provided valuable insights, demonstrating his extensive knowledge of the various models available.

His ability to translate my requirements into a curated selection of cars was impressive. Each option he presented was thoughtfully chosen to align with my specifications. Brandon expertly highlighted the features and benefits of each vehicle, allowing me to make well-informed decisions.

Throughout the entire process, Brandon's communication remained exemplary. He promptly responded to my calls, texts, and emails, making sure I never felt left in the dark. His transparent and honest approach gave me a sense of trust that is often hard to come by in the automotive industry.

One of the most impressive aspects of my experience with Brandon was how smoothly he managed the trade-in process for my old car, which had been in a wreck. Trading in a vehicle under such circumstances can be incredibly stressful, but Brandon's expertise and attention to detail alleviated a significant amount of my worries. He navigated the complexities of the situation with ease, ensuring I received a fair value for my trade-in.

His dedication culminated in helping me find the ideal car that exceeded my expectations. Brandon's attention to detail and commitment to customer satisfaction were truly commendable. His professionalism and genuine passion for his work make him a standout in his field.

I wholeheartedly recommend Brandon to anyone seeking an stress-free, personalized, and satisfying car-buying experience.

Don Glasser

I want to give a shout-out to Michael Knapp, and Tom! They were extremely professional in putting together a lease on on 2024 Forester(Premium). I gave them my parameters  I needed, along with their competition numbers to beat....and they met this!
I am at an age where I don't like to waste time! They met this too!!!
Thank you! and Good work!

Bill McKay

This review is about 7 months overdue  The service at this dealership is exceptional, above, and beyond.  I am from the east coast. My daughter was traveling across the country when her car broke down in the Dakotas.  It was a mess. The head gasket went, and the engine was damaged.  Due to the warranty my daughter went ahead with the repairs, but it was a waiting game because of the extent, and my daughter had to be at a job in Wyoming.

The manager Brad Williams, and his crew helped my daughter, and me every step of the way. Calls were returned promptly. Clear communication was given. I just can't thank Brad, and his staff enough for helping my daughter out of a very tough jam that could have been made worse, but instead went as smoothly as possible thanks to this exceptional staff.

Kramer Subaru

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