Lexus of Manchester

Jillian Blake

I have been coming to Lexus of Manchester since 2020. I will never go to any other dealership. Every individual in the dealership is kind, honorable, and wants the best for the customer. Josh from Services was the first person I interacted with, and the reason why I continued to come here. Just last week I worked with Josh in Sales and he worked with my husband and I to get a great deal on a 2025 NX. As a salesman, he’s a honorable individual who wants the best for his customer. Far from the “used car salesman” persona. The manager Nigel is a class act. And the receptionist is the happiest, kindest, and most helpful receptionist I’ve come across. If you’re in the market for services, sales, anything Lexus. Come here. It’s worth the drive (if you’re in MA).  I’ll never go anywhere else!

Krystyne Curtis

I've been buying from Lexus since 1990 and not once have I had a poor experience with them. If I do encounter any issue, the problem is recognized, addressed immediately and done professionally. I've bought 3 cars in the past1.5  years and the process was smooth, easy and quick! The sales manager, Anita was super easy to work with, she is honest, upfront and communicates effectively. I also worked with Jordan, who addressed any questions that I had when the person I was working with was not readily available. The sales team (James & Josh) were great,  I was torn between 2 cars, I was asked what I was looking for as far as use, comfort, performance and so on - by doing this, I saved a lot of money. I did not buy the car that had features and size that I did not need. Also, the sales team went over my car thoroughly with me, showing me new features and setting the interface up. Financing with Sven was very quick, he is VERY organized. I stated that I did not want any extras as far as warranties and he did not press me to change my mind, he moved quick and swift to get me out the door. As far as the service dept., Barry will welcome you when you come in, he offers you water, soda and snacks! If you use a rental, he will remind you to grab your sunglasses, charges and any other items that you may leave behind. I've worked with Josh Marquis for years. He makes the process very easy, rentals are ready to go - when needed, he always communicates when parts are in and makes sure you are scheduled ASAP. I wish I could give this Lexus Dealership 10 stars because they are truly a great crew. I won't buy anywhere else. Thank you, Anita and team for always making me feel welcomed and for making me a happy Lexus owner.

Nicole Michelle

Had the most seamless car buying experience. Every team member I worked with during the process provided the best customer service. Stephanie was extremely helpful , kind and knowledgeable throughout.  I’ve never been more satisfied with a car purchase. The day I picked it up, I was so impressed with how easy they made it for me. I highly recommend buying from Lexus of Manchester!

Lexus of Manchester

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