Lexus Of Manhattan

Ronny C.

This dealership is 4 stories up. Entrance is on the 49th st with free valet. Nicely decorated and clean. Lots of new displayed cars to browse around.

We were help by Raymond Liang. He was very helpful and very responsive. He was totally upfront with everything. No hidden fee, etc. Raymond explained how all the cars features worked patiently. He didn't try to hastle or hurried us with any decision.

We drove from Philadelphia and drove back satisfied with a certified used RX350.

corinne harris

After facing a disappointing interaction with a team member, Manager Suni and Salesman Warren stepped in to provide the exemplary service I needed and helped me discover my perfect car. Their assistance and dedication were truly exceptional, and I couldn't have asked for better support from both of them.

JOSE

Lexus of Manhattan what can I say one the most professional service I ever experience in all my years leasing. I would like to thank

Nick Hernandez, Sales Manager and Konstantinos Fotiou, Sales Consultant
For their great services.

Marilyn Sitorus

I recently purchased a brand new car through Lexus of Manhattan. I have to say my experience there was nothing short of exceptional.
I have been looking at cars for a few weeks and have visited 8 dealer locations in the NYC area. The people and service at Lexus was hands down the best experience.
The Lexus of Manhattan dealership is beautiful by the way. The people there are very welcoming. I didn't have that experience in many of the dealerships I went into.
My sales associate Raymond was so kind, patient and really listened to what I needed. I never felt pressured and was taken care of every step of the way.
I was completely open to any brand but Lexus checked the boxes when it came to model style, features, price, overall longevity and service.
I noticed that communication between the departments was very efficient. Sani, the manager, was always present. I was never left just waiting, trying to figure out what was happening.
Everything was done very quickly. When the car that I was interested in was in storage, they moved it to the dealer location by the very next day. My buying process took a few days because I had a few things to work out.
When Raymond was out for the day, Konstantinos took over and took care of us. He was so pleasant to work with. Nothing was stepped over; everything was explained from finalizing the buying process to explaining everything about the car to me before I left the lot. I had such a great experience working with Raymond and Konstantinos I would definitely buy another car from them in the future. If you're looking for a new car, definitely check out Lexus of Manhattan.

subhash chander

After an extensive search for my next vehicle, I reached out to almost every Lexus dealer in New York, as well as several outside of the state, to compare offers and experiences. My search led me to Lexus Manhattan, where I encountered a level of service that was truly exceptional, setting them apart from all others.
The standout of my experience was interacting with Ramon Pena. Ramon is not only amazing at what he does but also embodies honesty and humility in his interactions, making the entire process seamless and enjoyable. It’s rare to find someone in the auto industry who prioritizes customer satisfaction as genuinely as Ramon does. Furthermore, the dealership manager, Sunny, contributed significantly to my positive experience. Sunny approached our negotiations with utmost respect and transparency, ultimately offering me an exceptional price on my new car that surpassed any other dealer's proposition. This gesture not only demonstrated their commitment to fair dealing but also ensured that I felt valued as a customer.
In summary, Lexus Manhattan, with the outstanding assistance of professionals like Ramon and Sunny, has set a high standard for customer service and satisfaction. They have not only earned my business but also my respect and recommendation to anyone in the market for a new Lexus

Lexus Of Manhattan

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