Lexus Of Queens

Devon Boyington

I bought my 2024 Lexus RX 350 from Gohar. It was the best buying experience I’ve had! Will be getting our next cars from them again no questions asked. Even if it’s a hour and a half away. Worth the drive to the city. Thanks to Aldo as well for pointing us in the right direction and finding us the perfect car and making the process so smooth!

Shen Fu

Exemplary Service - A Truly Memorable Experience

When faced with a tire puncture incident in our brand new 2023 Lexus in New York City, the team at Lexus of Queens went above and beyond to provide exceptional service without an appointment. Their prompt response in inspecting the vehicle and replacing the damaged tire was impressive in itself. However, what left an indelible mark was their unwavering commitment to customer satisfaction.

An Asian lady on their staff astutely noticed that we only had one key fob for our vehicle. Without prompting, she kindly informed us that Lexus of Queens could provide an additional key fob. This thoughtful gesture, extended purely out of genuine care for our convenience, was truly heartwarming. It embodied the essence of service that prioritizes the customer's needs above all else.

The team at Lexus of Queens did not just resolve our immediate issue; they demonstrated the epitome of hospitality. Their actions were a testament to the core values of attentiveness, empathy, and going the extra mile. This experience has inspired us to emulate their customer-centric approach in our own endeavors, striving to create exceptional value for others without any ulterior motives.

We wholeheartedly recommend Lexus of Queens and award them a well-deserved 5-star rating. Their team is a shining example of service excellence that transcends mere transactions. It is our hope that more businesses adopt this philosophy of genuine care and elevate the standards of customer experience.

Andy was really helpful and straight forward. Took care of any and all questions I had during my purchase process and was always available to contact. The whole process was fluid and efficient due to his efforts.

The dealership itself is a wonderful place to be. Cozy seating area with plenty of amenities for visitors.

Overall a very pleasant experience.

Jill Goldstein

On my 4th Lexus and still feel like family! Special shout out to Ertan, Art and Ray who always welcome me with open arms! Rosie, (sorry, not Copper Crest) pictured here, after her 1-year checkup,  passed with flying colors! Thank you for your service, support, keen sense & accommodation of my hectic health care schedule!  Happy NY and can’t wait to see you in your new digs, Spring 2024!

Marvin Christopher

I had the pleasure working with Maria Morales on 4/19/2024. The experience was great. Very helpful and friendly. Car runs great. Thank you and your team for the amazing service.

Lexus Of Queens

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