Lou Bachrodt Volkswagen

Lee Kappes

I had a great experience purchasing a new Atlas Cross Sport. Jacob was excellent at addressing my needs and keeping things moving with the deal. Overall I would definitely go back and would recommend this dealer and Jacob if you are looking for a new car.

Sarah Loos

Lionel was AMAZING, he knew absolutely everything there was to know about the car that I wanted and was super attentive and made sure that I had zero questions when I left. He also came in on his day off to make sure that he was there to help me set everything up in my new car before I left the dealership.
Additionally, Michael in the finance department was great at keeping me as close to my budget as possible while still making sure that I had all the extras, and warranties that I wanted. Naim the Sales Manager was great, so fun and nice, and he made sure that I was super happy every step of the way.

Every person that I interacted with at Lou Bachrodt was great, and they made buying my first brand new car a breeze. I would absolutely recommend them to anyone looking for a new car in Rockford.

Catherine Dell

Chelsea is an angel! She totally saved our weekend getaway when we had unexpected car trouble on a roadtrip.  She got our issue resolved quickly and helped us get back on the road.  We would have totally been stranded without her pulling some strings for us.  Sending a huge thank you to Chelsea and the whole service team at Lou Bachrodt Volkswagen!!

Seth Gillitzer

Jacob Pickett has been the best salesperson I've ever worked with in the car buying process. From answering questions extremely quickly, to being available by text, call and email, he made the whole process as easy as it could be. Definitely recommend buying with Lou Bachrodt VW, they'll treat you right!

Patrick “Pattoe” Ndungu

Great and prompt service. Communication was excellent and was very pleased with the service across the board. Pick up and drop off was easy and the courtesy shuttle was very helpful in coordinating the service. No issues at all with the service performed on the car and recommend them 100 percent!

Lou Bachrodt Volkswagen

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