Loyalty Cadillac

AJunior Durant

I went to the Cadillac dealership in Williamsburg. My driver side rear door handle was broken by Family Member. The agent took the time out to listen to my story and show compassion for me. He exceeded my expectations because within 48 hours I have my car back during the holiday season. They will get my business. Again, great, great customer service.

Billlee Watkins

I love doing business with Loyalty. From the time you walk in your treated like a friend. Mallory in the service department is knowledgeable and you can tell,she truly enjoys her job. Took my trail boss in for inspection in and out no haggling, no up sales, no worries. They will always be my go to....

Lisa Sutor

We had excellent customer service and support from Loyalty Cadillac, specifically from our Service Advisor, Kirk Tajirian and his awesome mechanics.   He kept us updated during the extended period my car was there due to Holidays, waiting on insurance company to appraise and to approve work, the ordering many parts all due to a small collision but quite damaging to our electrical system.
We have our car back now and are very pleased with the work.

Rasheva Simpson

I purchased a used vehicle from across the country and upon delivery immediately noticed an issue. I took the  truck to Loyalty Cadillac and Mallory assisted in every way imaginable. She advocated on my behalf in communicating with the other dealership. I’m a Loyalty Cadillac customer for life. Mallory kept me abreast of any changes or updates and I’m very appreciative.

CB Riccardino

5 STARS GO TO Kirk Tajirian.  He was efficient, courteous, professional and patiently answered our questions that were outside the oil change/tire rotation service we went in for.  This was our first service experience at Loyalty Cadillac and we came away feeling appreciated.

Loyalty Cadillac

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