1401 12th Avenue Seattle, WA
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A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
4.8
(59 reviews)
5.0
My experience at Maserati of Seattle was exceptional from start to finish. Upon arrival, I was immediately impressed by their stunning inventory of vehicles. Each car was beautifully displayed, showcasing the elegance and style that Maserati is known for. The service department was equally impressive, with a team of professionals who take pride in their work and are dedicated to maintaining the high standards of the Maserati brand. The customer service at Maserati of Seattle was top-notch. Every staff member I interacted with was attentive, knowledgeable, and committed to ensuring my satisfaction. The receptionist, in particular, deserves a special mention for her warm welcome and efficiency in handling my inquiries and appointments. She set the tone for a fantastic visit, making me feel valued and respected as a customer. What truly sets Maserati of Seattle apart is its commitment to customer satisfaction. They went above and beyond to address my needs, answer my questions, and ensure that my experience was perfect. It's clear that they don't just sell luxury cars; they provide a luxury experience that reflects the quality and prestige of the Maserati brand. In summary, Maserati of Seattle offers an outstanding combination of beautiful vehicles, expert service, and exceptional customer care. I left feeling completely satisfied with my experience and would highly recommend them to anyone looking for a premium automotive experience.
5.0
Dale Oakley, Michael Brown and Tino Perrina were amazing from start to finish. This dealership cars about their clients and they treat you like family. My wife loves her new Maserati. Highly recommend!
5.0
I have been a loyal customer of both Maserati and Alfa Romeo of Seattle for more years than I care to remember and I must tell you that every experience has been first class. I can think of no better dealership with which to deal. Their staff and ownership are spectacular, I would never consider purchasing an automobile from any other dealership. It is both a privilege and an honor to be not only a customer but a friend to the entire staff and ownership.
5.0
This was the best car buying experience of my life. We did not have any of your typical sales person approaches. We had zero pressure in buying and just the right amount of follow up by a great salesperson, German. It was a very smooth buying process and we love our Ghibli! They went the extra mile accommodating a conference room for me to take a business meeting. 20 minutes later we were out the door in our new car. Maserati of Seattle is doing everything right. We will be back for our next purchase.
5.0
First, I wanted to call out that I usually don't post surveys, but after the outstanding experience I had at Maserati of Seattle, I had to take the time to make sure Michael Brown gets the credit he deserves! My partner and I recently had the pleasure of working with Michael Brown at Maserati of Seattle to purchase my new Maserati Grecale, and the entire experience was nothing short of exceptional. Michael went above and beyond to ensure that my car-buying journey was not only smooth but truly memorable. His patience was remarkable, and I never felt any pressure throughout the process. What stood out the most was the time he took to thoroughly explain every detail, ensuring that I understood and felt confident in my decision. I was absolutely blown away by Michael's professionalism and dedication to providing a personalized experience. I believe that exceptional service deserves recognition, and Michael truly deserves all the accolades. His commitment to customer satisfaction is commendable, and I hope he receives the recognition he deserves for making my car-buying experience unforgettable. Maserati of Seattle has earned my future business without a doubt. Also, I want to make sure to give Dale a shoutout as he also provided exceptional customer service when I returned to pick up my new vehicle yesterday evening. I highly recommend their dealership to anyone seeking a no-pressure, personalized experience. From the moment you walk in, you can expect outstanding service and a team dedicated to ensuring your satisfaction. Thank you, Michael, Dale, and Maserati of Seattle, for exceeding my expectations. I look forward to enjoying my new car and I'll definitely be returning back to Maserati of Seattle for all of my future car needs.